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Webhelp UK crown their Customer Experience Stars

News
4th July 2013

Six customer experience experts from Webhelp UK have been crowned customer experience stars at a glittering gala awards ceremony held at Stirling Castle – the favoured residence of Scotland’s kings and queens.

For the third year in succession, Webhelp UK rolled out the red carpet for the kings and queens of the Customer Experience industry at the ‘Our Heroes’ awards.

As one of EuropeÂ’s largest independently-owned customer experience companies, Webhelp UKÂ’s annual event saw hundreds of people from across the companyÂ’s UK-wide network of ten sites join together with colleagues from Paris in a celebration of some fantastic individual achievements.

The attendees were nominated by their fellow colleagues as the company looked to find star performers in six main categories – with the enticing prize of a £1,000 cheque waiting for the winner of each.

There were great celebrations at Stirling Castle as the winners were announced by Webhelp UK CEO David Turner and Steve McKenna from Real Radio. They were:

  • Team Leader of the Year – Suzanne McGinty (Rothesay)
  • Role Model (Operations) of the Year – Mark Cowan (Glasgow)
  • Role Model (Support) of the Year– Luke Kinsella (Warrington)
  • Customer Experience Advisor of the Year (As voted by Line Manager) – Shane Oates (Dearne Valley)
  • Customer Experience Advisor of the Year (As voted by Colleague) – Craig Sheppard (Derby)
  • Innovation Award  – Jaclyn McKenzie (Warrington)

There was deserved praise and compliments for those who made the short list of awards – underlined by the difficult job the judges had to make when faced with such a barrage of nominations across the nine sites in the UK.

As well as the overall winners, further significant contributions were recognised with trips to London to visit the new £600 million studios at Sky, where Sky Sports news and Sky 1 dramas are filmed.

The evening included a Vodafone F1 car and a tyre changing competition that ran throughout the night, a pipe band played whilst medieval actors, including a king, queen and court jester kept the team thoroughly entertained.

Webhelp UK CEO, David Turner, acknowledged another year of fantastic performances by the team: “This is the event which recognises and rewards the team members who go that extra mile in their day to day work. We’re a people based business and so to read some of the nominations for people who are doing such fantastic work and making a difference in our business makes me very proud. The dedication and quality of our team, right across the UK, is what sets us apart as a business.”

Heroes Awards 2013Heroes Awards 2013Heroes Awards 2013Heroes Awards 2013


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