- Customer Experience and Contact Centre Services
- Webhelp Payment Services
Leading global customer experience expert, Webhelp, has been awarded the Organisational Development of The Year Award at this year’s HR Network Awards.
The Awards, held in the plush surroundings of Glasgow’s Hilton hotel last night (Nov 9), were presented by BBC Scotland personality Stephen Jardine and were attended by 800 people from the Scottish business and HR communities.
The HR Network National Awards are recognised as the largest and most prestigious HR awards in Scotland and are designed to recognise, acknowledge and reward the champions of the Scottish HR profession.
Webhelp were singled out for the Organisation Development Award because of the work that has been accomplished over the past 24 months to transition the team to an international remit, covering South Africa and India as well as the UK, at the same time as re-engineering the entire functional structure of the team.
Gillian Campbell, Webhelp’s People Director, said: “I am extremely proud of our people team for bringing home this prestigious award.
“Over the past 24 months the team has enhanced the support we can give to our colleagues across the UK, India and South Africa, while restructuring to allow the business to deliver major organisational change at the same time as supporting significant business growth.
“Our colleagues are hugely important to us at Webhelp and are key to our success. The people team is working hard to support the business to deliver a continuously improving employee experience. Being recognised by the HR Network Awards demonstrates that we are making good progress and we will continue to build on that.”
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