- Customer Experience and Contact Centre Services
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Cathy Jamieson, MP for Kilmarnock & Loudoun visited Webhelp UK’s Kilmarnock customer experience centre this week, to present the team with a major award for its commitment to the health and wellbeing of its people.
Webhelp UK, which provides customer experience solutions on behalf of some of BritainÂ’s biggest brands, received the Healthy Working Lives Bronze Award following a successful campaign of support and initiatives aimed at its 550-strong team.
The event, which saw Cathy Jamieson unveil a plaque at the site, also included a health fair with Lloyds Pharmacy and McMillan Cancer.
Since October 2011, a range of initiatives and programmes have been created, providing team members with advice and encouragement.
Campaigns included Â‘Fruity FridaysÂ’, where the companyÂ’s traditional free fruit project was taken a step further and featured a range of more exotic and unusual fruits available to taste. Other initiatives included a Zumbathon that saw the team get active and a mental health awareness week that took place last November.
HR Business Partner at Webhelp UK, Lisa Huggins, said: Â“WeÂ’re really pleased Cathy Jamieson was able to come along to the site and show her support for the work we have been doing. The Kilmarnock site has been the pilot for the wider Webhelp UK estate, providing better wellbeing support to staff members and weÂ’ll be rolling similar health and wellbeing projects out across the UK.
Â“We started by asking people how we could help and we were amazed with the engagement. WeÂ’re already focussing on progressing towards a Silver award for Kilmarnock.Â”
Cathy Jamieson, MP for Kilmarnock & Loudoun, said: Â“I was delighted to present the Bronze Award to Webhelp UK and find out more about what the team has done to achieve this. Keeping healthy at work is important, and initiatives like Â“Fruity FridayÂ” can make a big difference to lifestyles.
Â“It was also interesting to hear how the company offers flexible working patterns, which can accommodate caring responsibilities and how this has helped retain skilled workers. Health at work is not just about avoiding accidents and injuries and the team at Webhelp UK show how a proactive approach can bring benefits to the workforce and the company.Â”
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