Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Minister Davies congratulates Webhelp SA on Johannesburg site launch

4th September 2014

The Minister of Trade and Industry, Dr Rob Davies congratulates Webhelp SA on the launch of their Johannesburg contact centre which will create in excess of 500 jobs with the expectation that this will rise to a total of 5000 new jobs in the next four years in South Africa.

The Webhelp investment in South Africa is expected to rise to over R220m over three years and will service the UK cellular phone operator Vodafone, providing customer experience management services to their UK subscribers. Minister Davies commented that it was good to see the partnership between government and business working together to promote South Africa as a preferred location for outsourced business processes. Job creation and growth of the economy remain important objectives for the South African government.

The Webhelp contact centre in Johannesburg is the second operation launched by the company. The first facility was launched in Cape Town in March 2014 creating 400 new jobs. Webhelp SA has created in excess of 1000 new jobs in South Africa across the two operations to date.

The Business Process Service sector is a key sector for attracting investment and creating new jobs especially in the 18-35 age group, where job creation for young people is most needed.

The dti’s Business Process Services incentive plays a supporting role in attracting new investment into the sector. The BPS incentive was introduced in 2007 with the purpose of making South Africa’s Value Proposition increasingly attractive when compared to other countries competing for offshore work such as India and the Philippines.


admin
Article by: admin

News & Insights

Recommended for you
Service Provider
Solution Designer
Technology Enabler
News
Webhelp’s market expansion strategies in the contact centre outsourcing market earn it accolades from Frost & Sullivan

Webhelp's keen focus on agile customer experience (CX) solutions has helped it grow across Europe in an intensely competitive market Based on Webhelp’s successful growth strategy across Europe, Frost & Sullivan has recognised the company with the 2018 European Market Leadership Award in contact centre outsourcing. Over the course of several years, Webhelp has diversified its industry...

Blog
Webhelp: A key player in GSA’s Global Destination of the Year

Brandon Aitken, Chief Commercial Officer, Webhelp South Africa In October South Africa was named the Global Destination of the Year by the Global Sourcing Association. While this is great recognition, it’s unlikely to be a surprise to the people that work in our industry – nor to the...

News
Gobeyond merges with OEE consulting creating a customer experience leader

Webhelp, Europe’s BPO industry leader, accelerates differentiation with new consulting investment KKR backed Webhelp today announces the acquisition of OEE Consulting and its merger with gobeyond to create an industry leading customer experience (CX) transformation services business with...

Whitepaper
B2B Marketplaces are blossoming

Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...

Case Studies
Post Office Limited®

...

×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook