Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

BPeSA appoints Webhelp CEO Craig Gibson to national board

24th October 2014

BPeSA, the BPO industry association for South Africa, has officially re-launched the national organisation following the appointment of an interim board this week.

The board is made up of representatives from the three largest BPO regions in South Africa: Gauteng – Craig Gibson (CEO Webhelp SA), Western Cape – Fagri Semaar (MD Serco Global Services), KwaZulu-Natal- Ashton Hoorzuk (Consultant – Voice BPO and Chairman) and Gareth Pritchard (CEO).

Over the last three years, BPO foreign direct investment has created in excess of 9,000 jobs and in the process has attracted international brands such as Amazon, British Gas, iiNet, EE, 02, Shop Direct, TalkTalk and Vodafone.

“The various regions in South Africa bring with them a unique value proposition. By bringing all these regions together we can harness the potential of what South Africa has to offer the global BPO market,” says Gibson.

In an effort to realign and ensure a national perspective for the sector, the Department of Trade and Industry (dti) has supported the establishment of of a Joint Action Group (JAG) made up from BPeSA and industry stakeholders.

The BPO sector in South Africa currently employs over 23,000 people and is forecasted to grow by a further 7,000 people over the next 12 months.


admin
Article by: admin

News & Insights

Recommended for you
Service Provider
Solution Designer
Technology Enabler
Blog
Digital Disruption Is About People, Not Just Technology

Digital Disruption is one of those phrases endlessly bounced around the university campuses and technology industry today. Often it is hard to nail down what people mean when they talk about digital disruption, but they are generally referring to a rapid industrial change that is driven by emerging technologies – in other words, rapid change. In some cases this can be incremental, look at...

News
Webhelp Employees Saddle Up For Charity In Virtual Cycle To India

Teams at Webhelp, one of the country’s leading business process outsourcers (BPO), have raised £2,119.96 for ultra-athlete and cystic fibrosis warrior Josh Llewellyn Jones through a virtual cycle from Larbert to Guragon in India. On January 31st 2019 staff from across all the Webhelp UK,...

News
Top Performers Recognised At Webhelp South Africa’s Annual Star Awards

Webhelp recently hosted its fourth annual Star Awards event, held at the Bay Hotel in Cape Town. This event saw representatives from the company in South Africa and the UK come together with clients, industry partners BPeSA and CCMG as well as impact sourcing partners Harambee and Columba, to...

Whitepaper
B2B Marketplaces are blossoming

Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...

Case Studies
Post Office Limited®

...

×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook