The Team Secured Wins In All Shortlisted Categories
Leading global customer experience and business process outsourcing company, Webhelp, secured a hat trick of titles in this year’s Contact Centre Management Group awards announced last night (Aug 27).
Webhelp colleagues Katja Alves, Zahir Harris and Shu-aib Samsodien were chosen as the top operators in their fields this year and took home the titles, Best Contact Centre Operations Manager, Best Contact Centre Support Professional, Workforce Planning and Best Contact Centre Sales Professional respectively.
Craig Gibson, CEO of Webhelp SA, said: “This is fantastic news. We have a wonderful team here at Webhelp in South Africa and I am delighted that they are also being recognised by the industry.
“Webhelp is committed to offering consistently high quality customer service across all our sites around the world. Winning awards like these shows that our team in South Africa is one of the best in the region.”
The Webhelp team joined 500 colleagues from across the industry in the Monte Casino Ballroom at an Alice in Wonderland themed event to hear the results of the highly contested awards, which reward examples of best practice in South Africa’s customer experience industry.
Sharon Haig, CEO of the CCMG, said : “These awards are all about rewarding and recognising those professionals who have made a difference in the industry and ultimately celebrating all that is great in this sector. It is about those companies, teams and individuals that have stood out, broken barriers and ruffled feathers with their unique approach and extraordinary innovations.”
Heather Astbury, head of PR at Webhelp, on +44(0)7825 593242 firstname.lastname@example.org