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Webhelp – engineering the ideal customer experience.

To learn more about BPO and customer experience management from Webhelp, contact a regional expert today. Our solutions are diverse, ranging from contact centre services and technology onboarding, to back-office and payment processing services.

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In line with Governing Bodies and Accreditations Webhelp complies with FCA guidelines and the Financial Ombudsmen Rules to ensure all clients have a detailed process to log a complaint and receive timely and concise feedback.

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Johannesburg

33 Princess of Wales Terrace
Parktown
Johannesburg 2193
South Africa
(+27) 872852345

News & Insights

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Solution Designer
Technology Enabler
Blog
Emotion in CX, Introduction from UK CEO David Turner

David Turner, Webhelp UK Group CEO, introduces the blog serialisation of our latest whitepaper “Emotion: Establishing emotional connections with customers: What brands need to know”  Commissioned by leading customer experience provider Webhelp, the series will look at what brands need to know about emotional connections with customers and feature a range of industry experts. Great...

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News
Webhelp wins prestigious Trade and Investment Award in South Africa

Webhelp have taken home the coveted Cap40 Trade and Investment Award, at this year’s annual business award dinner. The Cap40 network is operated by CapAfrica, a non-profit corporation registered in South Africa, whose mission is to support entrepreneurship and business networking between France,...

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News
Webhelp partners with Operation Hunger to fight against malnutrition

Webhelp is delighted to announce Operation Hunger as their new charity partner in South Africa for 2020. Operation Hunger has a 40 year history of taking positive action to fight against malnutrition in South African homes, schools and communities by using sustainable and proven methods that...

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Whitepaper
Emotion: Establishing emotional connections with customers: What brands need to know

The Webhelp Disruptor Series Part 3: Emotion: Establishing emotional connections with customers: What brands need to know Click here to download Commissioned by leading customer experience provider Webhelp, the study looks at what brands need to know about emotional connections with...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

...

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