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Customer experience + Contact Centre Services

Webinar: Big Data for Big Change

Data is knowledge, knowledge is power and it is also incredibly cool…This webinar will look at how Webhelp can forecast customer behaviour and intervene in the customer journey to engineer the ULTIMATE experience.  Join us 

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Leading business process outsourcer Webhelp officially unveils new site in Riga

RIGA, AUGUST 24, 2017. Leading global business process outsourcing and customer experience expert Webhelp, officially unveils a new site in the capital of Latvia, Riga to create more than 200 jobs by the end of the year. It allows Webhelp to expand and offer Russian language capability from a new base in the EU. With […]

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[Video] – Customer Experience. Engineered.

Outsourcing for Transformation requires a shift in your mind set and openness to a new sort of partnership… At Webhelp we engineer solutions to transform your customers experience and to do this we help you to truly transform the way you do business. Watch the video below to learn more about Webhelp as an outsource […]

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Webhelp Wins Four Awards in the 2017 BPeSA and CCMG Awards

Leading global customer experience and business process outsourcing expert Webhelp has been named the top operator in four categories at this year’s BPeSA and CCMG Industry Awards. For the first time this year industry bodies BPeSA and CCMG joined forces to run a combined awards process. The BPO and contact centre industry in South Africa […]

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Transforming the Customer Experience

Companies that Have Transformed the Customer Experience Customer experience transformation is underpinned by considerable knowledge, careful, expert data analysis and – most importantly – getting to know your customer. It’s impossible for any B2C company to serve customers well if it doesn’t know who they are, or if its people have become so immersed in […]

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