Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Solution Designer

Webhelp Announces Debt Refinancing

Webhelp, a global leader in business process outsourcing (BPO), has announced the closing of a €75m add-on and a re-pricing of its existing €560m First Lien Term Loan Facilities. Pro forma for the new raise, the total First Lien Term Facilities are €635m. The transaction optimises Webhelp’s financing structure by decreasing annual interest expense as […]

Read more

Trust and Customer Experience are Where the Battles for Customers are Being Fought in Retail Banking

13% of people trust their bank less now than 12 months ago Lloyds tops list of most trusted retail banks People do not necessarily trust the bank they use 49% of people happy for a bank to hold their personal data if they trust that bank Following the well documented crisis in the banking sector […]

Read more

One Third of UK Adults Are Worried About Their Financial Future

33% are worried about the rising cost of living 35% of people looking to take out new credit would use it to pay for general living expenses 80% of people have a credit card, loan or both Leading global customer experience expert, Webhelp, has unveiled a worrying picture of financial stress among UK adults with […]

Read more

Webhelp Expands Social Expertise with Acquisition of Leading Social Content Moderation Firm Netino

Leading global customer experience company, Webhelp, has announced the acquisition of top social content moderation company, Netino. Headquartered in Paris, France, Netino specialises in monitoring social conversations and ensuring appropriate responses on a round the clock basis. With operators situated across the globe and speaking more than 10 different languages, Netino can offer clients the […]

Read more

Webhelp Renews Partnership with Falkirk FC

  Falkirk FC is delighted to confirm its continued partnership with Webhelp UK as the company agrees a renewed sponsorship deal with the club. To mark the occasion Falkirk FC players Paul Watson, Tom Taiwo and James Craigen visited Webhelp’s UK headquarters in Larbert. While on site, the players took time to pose for pictures […]

Read more

News & Insights

Service Provider
Solution Designer
Technology Enabler
Blog
Advantages of outsourcing

Business process outsourcing (BPO), usually known simply as outsourcing, is the most effective way to stay in control of your company's support functions. Here are eight reasons why your business should be outsourcing. Reduce your costs With process automation and resource sharing, most BPO solutions will help you bring down your operating costs. Get a clearer idea of costs In many...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
News
Brits Are Looking Forward to a Traditional Family Christmas

  Electronic devices and computer games don’t make it into top 10 of gifts   With Christmas just days away, the majority of Brits are looking forward to time with friends and family this festive period, according to the latest consumer research from customer experience expert,...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
News
Three Quarters of Brits Say Brexit Vote Hasn’t Changed Their Attitude to Credit

  Are we ignoring the economic indicators and heading for a debt disaster?   Arguably the most important decision in a generation in the UK, the Brexit vote has dominated political rhetoric and news headlines in recent times, but how much of an impact is it having on our future financial...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Whitepaper
Dear Data…

Dear Data... How Analytics Driven Techniques are Reviving Sales Potential The outbound telemarketing industry is in the throes of change. With the emergence of regulation and the option for customers to ‘opt out of contact’, the sector needs to sharpen its approach and respect its main asset...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Load more
×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook