161 Rue de Courcelles
75017 Paris
France
Résultat Index égalité FH 2020 pour Webhelp Conseil : 50/100 et pour WAS : 94/100
Everywhere, Technology is shaking up and reinventing the way we live and work. Progress is fast, and customer experience is deeply impacted!
Every day, technology allows us to manage millions of customer interactions more efficiently. Supervised 24 hours a day, 7 days a week by our team of more than 500 engineers and technicians, the secured infrastructures and the flexible technological ecosystem that is deployed by the Webhelp group guarantees high levels of operational performance.
Our mission: design, develop and maintain efficient, secured solutions that are adapted to your customers and your processes.
Because innovation is a powerful lever for business competitiveness and differentiation, Webhelp helps push the boundaries of customer experience thanks to its technology accelerator, Technology Enablement. The team’s agile methods, made up of customer experience experts, is able to design technological solutions that will carve the customer journeys of tomorrow.
The key to success? Understand tomorrow’s technological trends, their impact on customer experience, and rely on cutting edge technologies, through an open ecosystem of partners to implement them to our customers.
The business landscape is rapidly changing due to the influence of COVID-19. Here we take an at-a-glance look at which sectors have been positively and negatively impacted over the past few months. Read our blog from Marketing Manager Ewan McKay for more in depth insight and look out for a new Whitepaper exploring the operating models of the future. CLICK ON IMAGE TO...
ReadWebhelp Business Continuity in a responsible manner Our response to the Covid-19 crisis ensures the continuity of our business for our people, our clients and their customers. We face an unprecedented time of disruption and uncertainty. From individuals, to families, to companies, we have all...
ReadHello, We are facing an unprecedented situation today, which requires that we take an exemplary citizen's approach to protect the most vulnerable people and to do everything we can to limit the spread of this pandemic. Thank you for your mobilization in recent...
ReadThe Webhelp Disruptor Series Part 3: Emotion: Establishing emotional connections with customers: What brands need to know Click here to download Commissioned by leading customer experience provider Webhelp, the study looks at what brands need to know about emotional connections with...
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