- Customer Experience and Contact Centre Services
- Webhelp Payment Services
The Webhelp proposition sounds complex – push past the limits of customer experience and business process optimisation through intelligent use of data, transformational outsourcing models, and ongoing growth. In reality, however, our story is very simple: we aim to be the best at engineering the customer experience. As a company, Webhelp has been working towards that goal ever since it was founded in 2000.
We always work towards providing a quality service, which meets the requirements of our clients and the markets in which we operate. This has been recognised by a range of industry awards and accreditations.
Here are the awards we’ve won…
2014: BPeSA World Design Capital of the Year – Technology Innovation Award
2014: BPeSA Best Outsourcer of the Year Award
2014: Contact Centre Management Group CCMG – Best Outsourcer Award
2015: Contact Centre Management Group CCMG Best Contact Centre Trainer
2015: Contact Centre Management Group CCMG Best Contact Centre Operational Manager
2015: BPeSA Best Technology Innovation (Internal
2016: Contact Centre Management Group CCMG Best Contact Centre specialist (WFM)
2016: Contact Centre Management Group CCMG Best Contact Centre Operational Manager
2016: Contact Centre Management Group CCMG Best Contact Centre Sales professional
2016: BPeSA Best Project Manager
2017: BPeSA and CCMG Industry Awards Best Shared Services – Webhelp People Services
2017: BPeSA and CCMG Industry Awards Best Analyst
2017: BPeSA and CCMG Industry Awards Best Contact Centre Customer Service Professional
2017: BPeSA and CCMG Industry Awards Best Contact Centre Support Professional and Workforce Planning
Explore our timeline below to learn how we achieved success, and how we continue to grow and evolve both as a company and as a large and passionate group of customer experience engineers.
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