Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Our People

A Letter to Our People

People make Webhelp. More than 50,000 individuals contribute daily to pushing this business forward, to challenging the status quo in outsourcing, to delighting the customers of our clients and to forecasting the behaviours of those customers tomorrow.

Together we are WOW.

Each of you brings a different energy, a different passion, a different motivation and, critically, your own unique set of skills and talents. Know that we value the diversity and rich tapestry of potential you are creating.

The communication and employability skills you are developing by interacting with customers, especially across multiple channels, are providing you with experience which can be transferred into every part of your life, and into other roles in Webhelp and beyond.

Customer experience and business process outsourcing is more advanced than ever before. We hope you are proud of the business that you are such a big part of. Webhelp is the 3rd largest contact centre service provider in Europe and we are pushing our own limits to reach the Number 1 slot.

What’s next? Artificial intelligence. Virtual reality. We can’t even predict how exciting things are going to become for our clients, their customers and for all of us at the forefront of customer experience. Where do you think we will be in 2020? Send us your ideas – take us to the limits of your imagination!

Thank you Webhelpers. There’s no “We” in Webhelp without you.

Frédéric and Olivier.

 


BUSINESS PROCESS AND CUSTOMER EXPERIENCE OUTSOURCING

Get in touch

News & Insights

Recommended for you
Service Provider
Solution Designer
Technology Enabler
Blog
AI: Tackling the Global Skills Gap

Author: Craig Gibson, Chief Commercial Officer, Webhelp The swift emergence of AI and automation technologies is creating a strategic challenge in terms of expertise. Increasingly, businesses are struggling to attract and retain the people they need. Webhelp’s Director of Strategic Marketing, Dave Pattman, examines the AI skills gap and international data trends to find creative ways to solve...

News
Ten Heart-Warming Calls Show Why Consumers Prefer Human Customer Service

Leading customer experience provider Webhelp asked 8,000 contact centre employees to share their most distinctive customer interactions   4 April 2019 The woman whose cats eat better than she does. The holiday shopper who provided life advice and inspiration. And the mum-to-be who was...

News
British consumers say impact of artificial intelligence will not be positive

44% do not think Artificial Intelligence will impact them positively in any way and 52% say it will make dealing with brands more impersonal  4 April 2019 Large majorities of British consumers prefer dealing with humans over automated services for everything from querying a bill (85%) and...

Whitepaper
AI AND AUTOMATION: IMPROVING THE CUSTOMER EXPERIENCE

How do we really want to interact with brands? What do we really think about AI and Automation? How important is it to strike the right balance between human talent and AI and Automation for CX? Read our new paper to find out more.   The Webhelp Disruptor Series. Be part of...

Case Studies
Post Office Limited®

...

Load more
×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook