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Our Leadership

Global Management Team

Olivier Duha
Co-Founder
Frédéric Jousset
Co-Founder
Sandrine Asseraf
Group Managing Director - Legal & Compliance - People & Business Development​
Vincent Bernard
Group Managing Director, Webhelp Group Operations, South of Europ & Middle East Africa
Matthieu Bouin
Group Managing Director, Sales, Marketing & Solutions
David Turner
Group Managing Director - UK - People & Business Development​
Bruno Vaffier
Group Managing Director - Finance & IT
Joseph Ayala
Corporate Development Officer​
Etienne Turion
CEO Webhelp Enterprise
Jean-Baptiste Decaix
Chief Client Officer​
Dominique Chatelin
Chief Executive Officer Webhelp Payment Services
Yan Noblot
Chief Technology Officer​ ​
Vincent Tachet
Chief Information Officer​
Terje Andreassen
CEO Webhelp Nordic
Metin Tarakçı
CEO Webhelp Turkey & Jordan​
Julio Jolin
CEO Webhelp Spain
Ronald van Schijndel
CEO Webhelp Nederland
Markus von Rhein
CEO Webhelp DACH & Co-Chief of Global Sales​

Regional Leadership Team

Craig Gibson
Chief Commercial Officer - Webhelp UK, India & South Africa
Mark Reynolds
Financial Director
Karl Fourie
Managing Executive: Transitions and Infrastructure
Cathy Kalamaras
Managing Executive: People
Melissa Naidoo-Claassen
Legal Director at Webhelp SA
Diana Costelha
Operations Director, Webhelp SA
Brandon Aitken
Chief Commercial Officer, Webhelp SA
Anusha Naidoo
Operations Director, Webhelp SA
Michael Deftereos
Operations Director, Webhelp SA
Andy Helm
Director Of Planning & Insight - Webhelp SA
Simon Garabette
Chief Operating Officer South Africa
Miriam Elliott
Director of Operational Excellence
Ryan Murphy
Global Performance Director, Wehelp SA

News & Insights

Service Provider
Solution Designer
Technology Enabler
Blog
Whitepaper launch: Reimagining service for the new world

As the urgency for change and transformation intensifies in the post COVID landscape, Craig Gibson CCO for Webhelp UK, shares his thoughts on the launch of a new Whitepaper, a collaboration with Gobeyond Partners, part of the Webhelp Group.  At Webhelp, we have a commitment to use customer experience management to create positive and emotionally significant consumer/client...

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Whitepaper
Whitepaper: Reimagining service for the new world

A framework for tomorrow’s successful customer-focused operating models As the urgency for change and transformation intensifies in the post COVID landscape, some pivotal questions will be raised: How different will service look and feel in the future? How will businesses and their operations...

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News
Jean-Baptiste Decaix appointed Chief Client Officer of the Webhelp Group, member of the Executive Committee.

Paris, June 22th 2020. With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior management and reaffirms its ambition to become a top 3 worldwide leader. A graduate of CentraleSupélec and an executive MBA from ESSEC-Mannheim,...

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News
Webhelp response to the Covid-19 Coronavirus

Webhelp Business Continuity in a responsible manner Our response to the Covid-19 crisis ensures the continuity of our business for our people, our clients and their customers. We face an unprecedented time of disruption and uncertainty. From individuals, to families, to companies, we have all...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

...

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