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Our Leadership

Global Management Team

Olivier Duha
Co-Founder
Roxane Divol
Group COO for Webhelp
Matthieu Bouin
Director of Strategy and New Lines of Business
Markus von Rhein
Co-Chief of Global Sales
Vincent Bernard
Chief Executive Officer Webhelp France
David Turner
Chief Executive Officer Webhelp UK
Ronald van Schijndel
Chief Executive Officer Webhelp Nederland
Helena Guardans i Cambó
Chairman Webhelp Spain
Terje Andreassen
CEO Webhelp Nordic
Jean-Baptiste Decaix
Chief Delivery Officer
Vincent Tachet
Chief Technical and Infrastructure Officer
Etienne Turion
CEO Webhelp Enterprise
Dominique Chatelin
Chief Executive Officer Webhelp Payment Services
Yan Noblot
Group Chief Technology Officer
Bruno Vaffier
CHIEF FINANCIAL OFFICER
Sandrine Asseraf
Group General Secretary
Joseph Ayala
Corporate Development Director

Regional Leadership Team

Craig Gibson
Chief Commercial Officer - Webhelp UK, India & South Africa
Mark Reynolds
Financial Director
Karl Fourie
Managing Executive: Transitions and Infrastructure
Cathy Kalamaras
Managing Executive: People
Melissa Naidoo-Claassen
Legal Director at Webhelp SA
Diana Costelha
Operations Director, Webhelp SA
Brandon Aitken
Chief Commercial Officer, Webhelp SA
Anusha Naidoo
Operations Director, Webhelp SA
Michael Deftereos
Operations Director, Webhelp SA
Andy Helm
Director Of Planning & Insight - Webhelp SA
Simon Garabette
Chief Operating Officer South Africa
Miriam Elliott
Director of Operational Excellence
Ryan Murphy
Global Performance Director, Wehelp SA

News & Insights

Service Provider
Solution Designer
Technology Enabler
Blog
How emotion can take customer satisfaction to the next level

Author: Helen Murray, Webhelp Chief Customer Solutions Officer As we prepare to release our new Whitepaper on the importance of humanising business and creating positive emotional connections, Helen Murray, Webhelp Chief Customer Solutions Officer, looks at the current research and why keeping your customers ‘Very Satisfied’ is still not good enough! In this digitised consumer world,...

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News
Brandon Aitken joins Impact Sourcing panel at the GBS Investors Conference

Brandon Aitken, CCO Webhelp SA, joined speakers on stage on the 20th November at the GBS Investors Conference, which was held at The Inkosi Albert Luthuli International Convention Centre Complex in Durban, Kwazulu Natal. The GBS Investor Conference is the flagship event of the South African...

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News
Webhelp acquires PitechPlus – a leading software solutions expert

The Webhelp Group announces the acquisition of PitechPlus, a Romanian company that designs, develops and deploys custom - made software solutions, particularly in the areas of sales digitalization and process automation. PitechPlus already supports major European companies in their digital strategy...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

...

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Whitepaper
AI AND AUTOMATION: IMPROVING THE CUSTOMER EXPERIENCE

  The Webhelp Disruptor Series. Be part of it!   This paper has been borne of conversations with experts within Webhelp and beyond and is also the result of a YouGov study of over 2,000 adults in the UK. Find out consumer attitudes towards AI and automation and read expert views...

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