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Our Leadership

Global Management Team

Olivier Duha
Co-Founder
Frédéric Jousset
Co-Founder
Matthieu Bouin
Director of Strategy and New Lines of Business
Markus von Rhein
Co-Chief of Global Sales
Vincent Bernard
Chief Executive Officer Webhelp France
David Turner
Chief Executive Officer Webhelp UK
Ronald van Schijndel
Chief Executive Officer Webhelp Nederland
Helena Guardans i Cambó
Chairman Webhelp Spain
Terje Andreassen
CEO Webhelp Nordic
Jean-Baptiste Decaix
Chief Delivery Officer
Vincent Tachet
Chief Technical and Infrastructure Officer
Etienne Turion
CEO Webhelp Enterprise
Dominique Chatelin
Chief Executive Officer Webhelp Payment Services
Yan Noblot
Group Chief Technology Officer
Bruno Vaffier
CHIEF FINANCIAL OFFICER
Sandrine Asseraf
Group General Secretary
Joseph Ayala
Corporate Development Director

Regional Leadership Team

Craig Gibson
Chief Commercial Officer - Webhelp UK, India & South Africa
Mark Reynolds
Financial Director
Karl Fourie
Managing Executive: Transitions and Infrastructure
Cathy Kalamaras
Managing Executive: People
Melissa Naidoo-Claassen
Legal Director at Webhelp SA
Diana Costelha
Operations Director, Webhelp SA
Brandon Aitken
Chief Commercial Officer, Webhelp SA
Anusha Naidoo
Operations Director, Webhelp SA
Michael Deftereos
Operations Director, Webhelp SA
Andy Helm
Director Of Planning & Insight - Webhelp SA
Simon Garabette
Chief Operating Officer South Africa
Miriam Elliott
Director of Operational Excellence
Ryan Murphy
Global Performance Director, Wehelp SA

News & Insights

Service Provider
Solution Designer
Technology Enabler
Blog
Whitepaper launch: Emotion, choice and being human in customer service

Author: Helen Murray,  Chief Customer Solutions Officer - Webhelp UK, India and South Africa Webhelp’s latest Disruptor Series Whitepaper, highlights just how important it is for brands to create emotional connections with customers. For the launch of our latest Whitepaper, ‘Emotion’, Helen Murray, Chief Customer Solutions Officer - Webhelp UK, India and South Africa, shares interesting...

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Whitepaper
Emotion: Establishing emotional connections with customers: What brands need to know

The Webhelp Disruptor Series Part 3: Emotion: Establishing emotional connections with customers: What brands need to know Commissioned by leading customer experience provider Webhelp, the study looks at what brands need to know about emotional connections with customers. Survey findings plus...

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News
New Webhelp commissioned research reveals that customers will pay more, be more loyal and recommend brands they have an Emotional Connection to.

Data shows emotional connection increases consumer action To thrive in today’s competitive landscape, it is essential that brands cultivate an emotional connection with their customers, according to a new YouGov online survey of 2,013 GB adults. Commissioned by leading customer experience...

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News
Webhelp is Growing in Larbert as Award-Winning Sky Mobile Team Adds 120 New Permanent Roles

Investment in Major Larbert Site Refurbishment also underway Helping to bring some festive cheer to the Falkirk region, Webhelp, one of the country’s leading customer experience providers, has announced an expansion of its award-winning Sky Mobile team by 90 service and 30 sales positions for a...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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