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Our Clients

Strength through strategic partnership

Webhelp works hard to build strong and strategic relationships with our clients. Through shared risk and reward contracting, we are jointly working towards performance, transformation or financially driven objectives.

The value we offer is tangible; partners measure our success in reduced costs, increased revenue, improved customer advocacy and through greater customer experience.

Meet the clients who are enjoying an engineered approach to outsourcing.


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La Poste
We provide customer assistance for different areas of LaPoste, which offers a range of services from insurance to parcel delivery.
Symantec
SFR
We handle subscription services for SFR, as well as billing and customer service across multiple channels.
Fransat
Webhelp runs telesales for Fransat, and offers technical support for the service’s set-top boxes.
Cisco
OKI
BONPRIX
Webhelp assists customers with orders and payments via phone and email, providing general support for the mail order and ecommerce sides of the business.
Logitech
Essent
Webhelp provides multilingual customer service to this leading energy supplier, across multiple channels.
Voyageprivé
Webhelp provides customer service to Voyageprivé, which includes handling bookings and offering information to travellers.
La Redoute
We provide customer service for the ordering process, and support the mail order and e-commerce areas of the business.
Bouygues
Webhelp provides inbound customer service in a range of areas, including billing, and outbound telesales.
Smart RX
Direct Energy
Zadig & Voltaire
Panasonic
SVP
Louvre Hotels
We run customer service for Louvre Hotels, which includes handling bookings and providing information to holidaymakers.
Asus
QuestFactory
Xerox
FDJ
We provide customer service to those playing the lottery and purchasing tickets, as well as technical support for website users.
France Galop
Infopro Digital
Orange
We provide this telecom company with customer service in the areas of billing, orders and subscriptions. Webhelp also runs outbound telesales for Orange.
Deutsche Telekom
Appart city
We provide customer service for this holiday apartment rental company, as well as placing bookings.
Comutitres
We provide assistance to customers with various areas of this public transport service, including ticket booking.
Microsoft
Webhelp provides antipiracy services to Microsoft via telephone, webchat and email.
Canal +
Through Webhelp, Canal+ offers inbound customer service via telephone. Webhelp also provides telemarketing for Canal+ subscriptions through Télésecrétariat, and runs the company’s careers helplin
Boursorama
We offer assistance with customer registration on the site, handle inbound service calls, and handle enquiries via phone and webchat.
Sage
Citrix
France 24
Webhelp supports the channel’s subscription service and provides outbound telesales, contacting potential customers.
Chronopost
Webhelp offers customer service for claims processing and information on commercial deliveries. We also handle back office support for undelivered parcels.
Lenovo
Webhelp provides outbound inside sales services to Lenovo, using email, webchat and telephone.
Younited Credit
Webhelp runs inbound and outbound sales for Younited Credit services, and offers customers assistance with the registration process across online and telephone channels.
Alcatel
Webhelp handles inbound calls for Alcatel, offering customers support with billing, technical support, network information and more. We also handle sales, with both inbound and outbound capability.
Wolters Kluwer
GRAS SAVOYE
We provide customer service and telesales for this insurance company, as well as back office support with claims processing.
Toshiba
Colis Privé
We provide customer support on deliveries and claims, and provide back office services on deliveries and undelivered parcels.
Samsung
We run different services for Samsung: Webhelp Enterprise Sales Solutions provides inside sales services via outbound calls, webchat and email. Our customer support department handles inbound calls an
IPM
We handle customer service, telesales and outbound mail for this innovative interactive kiosk provider.
SAF

News & Insights

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Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...

Case Studies
Post Office Limited®

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