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President of Madagascar Inaugurates Webhelp’s New Site

President of the Republic of Madagascar, Hery Rajaonarumampianina, has inaugurated the new offices of leading global customer experience expert, Webhelp. Webhelp launched itself in Madagascar in April 2013. Since that time the business has grown rapidly from 60 colleagues to more than 300 today and serves 12 clients in the telecommunications, e-commerce and travel industries. […]

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Webhelp Enters Russian-speaking Market with Latvian Expansion

Leading global business process outsourcing and customer experience expert Webhelp, has announced plans to expand its business with the addition of a new site in the capital of Latvia, Riga. With 40% of the population in Latvia speaking fluent Russian, this move allows Webhelp to offer an additional non-European language capability from a base in […]

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Webhelp Netherlands announces the acquisition of Telecats

Webhelp Netherlands, a leading player in the transformation of customer experiences, is pleased to announce the acquisition of Telecats, a company specialised in the deployment of voice and speech technology. Customer experiences and business processes are changing rapidly due to the increasing use of technology. This acquisition confirms Webhelp’s growing reputation as a technology enabler […]

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Webhelp Teams Take on Challenge Lisboa

Leading global customer experience expert Webhelp is hoping to prove it is as much a force to be reckoned with in the world of long distance triathalons as it is in the global outsourcing business with three entries into this weekend’s (Sunday, May 7) Challenge Lisboa event. Starting just 400m from the door of Webhelp’s […]

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Webhelp Teams Triumph in Challenge Lisboa

 Leading global customer experience expert Webhelp is celebrating the success of its three teams in last weekend’s (Sunday, May 7) Challenge Lisboa event. Starting just 400m from the door of Webhelp’s multilingual hub in Lisbon, the race featured three stages – a 1.9km swim in the Atlantic, a 90km cycle and a 21km run (or […]

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