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Our Values

The people who work at Webhelp are driven by a set of core values that define who we are and how we engineer the ideal omni-channel customer experience. With these values in mind, we work passionately to ensure that our clients and customers are happy, our business is succeeding and that Webhelp is a fantastic place to work.

Crucial to those two goals is the drive to provide a vibrant and engaging working environment for our people, giving them the opportunity to go above and beyond every day. We are passionate about what we do – and it shows.

Recognition

Everyone at Webhelp, from customer advisors to company directors, is recognised for the vital contribution that they make. Working with our clients, serving our customers and keeping everything flowing smoothly – it all forms the backbone of our service offering. That essential hard work is important to acknowledge.

Integrity

Part of what makes this company a great place to work, and a great partner for our clients, is the core belief that we should treat others the way we want to be treated. That means leading by example and placing an emphasis on positivity and fair play. Focusing on integrity means doing things the right way for everyone, including our clients.

Unity

Webhelp is a team – a large and dedicated one. We hold the success of the company over personal interests, and place little value on ego when it comes to getting things done and doing them well. As a united workforce, we achieve small daily victories as well as large-scale successes.

Commitment

Our company has considerable assets, but the most valuable of them all is our word. At Webhelp, commitment means keeping the promises that we make – whether they are to colleagues, customers or clients. Without the strength of our word, Webhelp would not be the successful strategic partner it is today.

Wow

We continually seek to provoke delight, create amazement and go the extra mile for the people we work with. Our partners know that Webhelp will always work to achieve more and evolve in the right direction. With that in mind, our people continually strive for the wow factor.

Take a look at the Webhelp code of conduct to know more about our values !

Contact Us

To learn more about bringing our values to your business, get in touch with one of our regional experts now.

News & Insights

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What should brands know about demographics and emotional connection?

For the third chapter of the Webhelp Disruptor Series, Webhelp takes a deep dive into the hot topic of ‘emotional connection’ and explore the following questions: ·        To what extent emotional connections exist between consumers and brands? ·        What forms an emotional connection? ·        How people behave if they are emotionally connected to a...

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#4 OneShot – Culture

Table of Content: A Word : Location A Figure: 32% stock market valuation for companies with a strong customer culture Three Opinions: Culture, what impact does it have on your performance? A piece of information: At Renault, design has become THE cultural priority. A Demo : Cultural...

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News
New Webhelp commissioned research reveals that customers will pay more, be more loyal and recommend brands they have an Emotional Connection to.

Data shows emotional connection increases consumer action To thrive in today’s competitive landscape, it is essential that brands cultivate an emotional connection with their customers, according to a new YouGov online survey of 2,013 GB adults. Commissioned by leading customer experience...

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News
Webhelp raises £31,000 for charity partner Together for Short Lives

Generous Webhelp employees have raised an incredible £31,000 for Together for Short Lives, which was the company’s corporate charity partner for 2019. Led by their Engagement Ambassadors, they took part in some inventive, inspiring and fun activities to raise vital funds for Together for...

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[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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