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Our Clients

Strength through strategic partnership

Webhelp works hard to build strong and strategic relationships with our clients. Through shared risk and reward contracting, we are jointly working towards performance, transformation or financially driven objectives.

The value we offer is tangible; partners measure our success in reduced costs, increased revenue, improved customer advocacy and through greater customer experience.

Meet the clients who are enjoying an engineered approach to outsourcing.


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Pretty Ballerinas
Symantec
Closed
SFR
We handle subscription services for SFR, as well as billing and customer service across multiple channels.
Cisco
Agatha Ruiz de la Prada
OKI
Logitech
Lola Cruz
CSF
Direct Energy
C Discount
We provide customer support for the entire online retail process, including order taking and updates on delivery status.
Smart RX
La Poste
We provide customer assistance for different areas of LaPoste, which offers a range of services from insurance to parcel delivery.
Banque Accord
Zadig & Voltaire
Panasonic
SVP
Ventadis
Citrix
Asus
Xerox
QuestFactory
Bouygues
Webhelp provides inbound customer service in a range of areas, including billing, and outbound telesales.
France Galop
Groupe le Duff
Infopro Digital
Deutsche Telekom
Liu Jo
Microsoft
Webhelp provides antipiracy services to Microsoft via telephone, webchat and email.
Wonderbox
Guess
Sage
Marc Jacobs
Coach NY
Philips Lighting
Lenovo
Webhelp provides outbound inside sales services to Lenovo, using email, webchat and telephone.
Conforama
Philips Professional Display Solutions
Toshiba
Michael Kors
Wolters Kluwer
Jimmy Choo
Samsung
We run different services for Samsung: Webhelp Enterprise Sales Solutions provides inside sales services via outbound calls, webchat and email. Our customer support department handles inbound calls an
SAF
Munich

News & Insights

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Gobeyond merges with OEE consulting creating a customer experience leader

Webhelp, Europe’s BPO industry leader, accelerates differentiation with new consulting investment KKR backed Webhelp today announces the acquisition of OEE Consulting and its merger with gobeyond to create an industry leading customer experience (CX) transformation services business with global reach. The coming together of the two businesses will create a market leader and takes place as...

Blog
The augmented seller

B2B expresses new needs, initiated by the digitalization of the customer journey and influenced by individual behaviour, which lead to significant changes: The first contact with the trade occurs later in the proces The purchasing cycle is getting longer Buyers need sales representatives...

Whitepaper
B2B Marketplaces are blossoming

Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...

News
Webhelp group agrees to acquire Sellbytel in transformational transaction

Acquisition strengthens Webhelp’s position in the European CRM BPO Market   Webhelp Group, a leading global BPO and customer experience company, today announced that it has entered into an agreement to acquire 100% of Sellbytel Group. Sellbytel is a wholly-owned subsidiary of Omnicom...

Case Studies
Success through Service for a Leading Office Supply Company

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