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Technology enablement

Everywhere, Technology is shaking up and reinventing the way we live and work. Progress is fast, and customer experience is deeply impacted!

Every day, technology allows us to manage millions of customer interactions more efficiently. Supervised 24 hours a day, 7 days a week by our team of more than 500 engineers and technicians, the secured infrastructures and the flexible technological ecosystem that is deployed by the Webhelp group guarantees high levels of operational performance.

Our mission: design, develop and maintain efficient, secured solutions that are adapted to your customers and your processes.

Because innovation is a powerful lever for business competitiveness and differentiation, Webhelp helps push the boundaries of customer experience thanks to its technology accelerator, Technology Enablement. The team’s agile methods, made up of customer experience experts, is able to design technological solutions that will carve the customer journeys of tomorrow.

The key to success? Understand tomorrow’s technological trends, their impact on customer experience, and rely on cutting edge technologies, through an open ecosystem of partners to implement them to our customers.

Contact the Webhelp

Technology enablement Team

Contact us
Contact

Paris

161 Rue de Courcelles
75017 Paris
France
+33 (0)1 44 40 33 40

News & Insights

Solution Designer
Service Provider
Technology Enabler
News
[Press release] CEO announcement

Fast-growing European customer service leader Webhelp Nordic announces Victor Sundén as Chief Commercial Officer and dep. CEO. Webhelp Nordic announced today that Victor Sundén will be appointed as the company’s new Chief Commercial Officer and deputy Chief Executive Officer, effective February 10th. At the same time, Terje Andreassen, CEO since 2011 will continue as Chief Executive...

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Blog
Digital assistants: more than just a home bot

Artificial intelligence and machine learning opened the doors to a new innovation that promises to make everyday life, whether at home or at work more convenient: digital assistants. Voice activated devices quickly became the new must-have piece of intelligent furnishing in many households. Digital...

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News
Webhelp celebrated their new office in Frösön, Östersund

Celebrating a milestone for Webhelp in the Östersund region ÖSTERSUND 2019.10.10 During the last months, Webhelp has successfully ramped up an operation in Diös’ premises at Fritzhemsgatan 1A, Östersund. The recruitment process is well underway and Webhelp is aiming for 150 people to be...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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Whitepaper
The Hub #10 Influencer Marketing – May 2019

We are happy to present the 10th edition of The HUB magazine! Our latest issue entails numerous and interesting topics for you such as influencer marketing and how it is rapidly becoming a mainstream way for brands to reach their target audience.Learn how companies are implementing this marketing...

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