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Our Clients

Strength through strategic partnership

Webhelp works hard to build strong and strategic relationships with our clients. Through shared risk and reward contracting, we are jointly working towards performance, transformation or financially driven objectives.

The value we offer is tangible; partners measure our success in reduced costs, increased revenue, improved customer advocacy and through greater customer experience.

Meet the clients who are enjoying an engineered approach to outsourcing.


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Michael Kors
Symantec
Liu Jo
Otto
We provide contact centre services to this online retailer, offering purchase support and other customer assistance. We use customer satisfaction surveys and interaction monitoring to give Otto a tang
Heine
Webhelp’s services for this online retailer include customer service over voice and email channels, and customer satisfaction surveys to evaluate the success of our services.
KPN
We provide customer support with purchases and aftersales for this telco, working across social media and online channels including email and webchat. Webhelp also handles their retentions and service
Guess
online.nl
We offer customer contact services for this internet and telephone provider, across webchat, dynamic web forms and voice channels.
Ziggo
Webhelp provides customer contact services for Ziggo, including retentions, service calls, and technical support as part of our multi-skilled advisor model. We offer a 24/7 service so customer can get
Sanoma
In addition to customer support for purchasing and aftersales, we provide this consumer media and learning company with lead generation and database enrichment services.
Closed
SNS
Through managed insourcing, we provide appointment booking and advice services to this bank’s customers. Webhelp has a FSA (Financial Supervision Act) permit to provide this assistance.
Easyjet
Webhelp provides customer experience services to Easyjet, supported by our multilingual hub in Lisbon. Services include inbound contact via voice, email and social media channels, and multilingual cus
Nuon Energy
Using our multi-client advisor team model, we offer retention and service call handling to this utilities company via managed insourcing. We also provide administrative services.
Vattenfall
We provide this energy supplier with contact centre services across a range of channels.
OKI
NS
Logitech
Jimmy Choo
Munich
Aegon
FD
Pretty Ballerinas
Agatha Ruiz de la Prada
Lola Cruz
Smart RX
Noordhoff
Conforama
Groupe le Duff
Zadig & Voltaire
SVP
Ventadis
Deutsche Telekom
C Discount
We provide customer support for the entire online retail process, including order taking and updates on delivery status.
QuestFactory
Banque Accord
Philips Lighting
CSF
La Centrale des Marchés Privés
Asus
Infopro Digital
Bouygues
Webhelp provides inbound customer service in a range of areas, including billing, and outbound telesales.
SFR
We handle subscription services for SFR, as well as billing and customer service across multiple channels.
La Poste
We provide customer assistance for different areas of LaPoste, which offers a range of services from insurance to parcel delivery.
Philips Professional Display Solutions
Nederlandse Loterij
Direct Energy
Wonderbox
Sage
ASR
Cisco
Microsoft
Webhelp provides antipiracy services to Microsoft via telephone, webchat and email.
Citrix
Lenovo
Webhelp provides outbound inside sales services to Lenovo, using email, webchat and telephone.
Panasonic
Wolters Kluwer
Samsung
We run different services for Samsung: Webhelp Enterprise Sales Solutions provides inside sales services via outbound calls, webchat and email. Our customer support department handles inbound calls an
ING
Xerox
Vodafone
As strategic partners, we run the customer service areas for Vodafone. Supplied across multiple channels, these services include billing support, general assistance and retentions. We also handle both
SAF
Toshiba
Coach NY
Marc Jacobs

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