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Business process outsourcing across multiple sectors.

Years of experience in customer management and BPO has empowered Webhelp to offer a range of services to clients in multiple sectors. We don’t take a “one size fits all” approach to our solutions – instead, we find the core elements of best practice and use them to create tailored services for each client. Customer experience engineering, intelligent use of data and analytics, and initiatives to power improved performance and financial gain are all widely applicable – and all part of the diverse portfolio of services offered by Webhelp.

Webhelp has a large portfolio of clients across different sectors. Each one has a tailored set of BPO services that are geared towards their specific needs, but they have one thing in common – we work with all of our clients as a strategic partner, invested in their success.

Rooted in best practice, Webhelp’s expertise translates across multiple sectors and geographies. Our people come from a variety of professional backgrounds, and every line of business brings its own history of high-quality service and diverse client portfolios in a range of fields.


BUSINESS PROCESS AND CUSTOMER EXPERIENCE OUTSOURCING

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DPC partners with Webhelp for the governments’ public advice and information

As of February 2019, Webhelp will carry out all public information announcements of the Public and Communication Service (Dienst Publiek en Communicatie - DPC). Through a tender, DPC has consciously chosen an innovative partner with extensive experience in service provision for the national government. On behalf of all departments and executive agencies of the central government, DPC is...

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Lack of cash: all fashion brands are short of cash at some time or another. This was the reason for organising a workshop entitled: "Cash is king - How to optimise cash flow at each stage of your development". It was suggested by the Fédération Française du Prêt à Porter Féminin (French...

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Rotterdam’s working talent brings Webhelp to Port City Rotterdam

On June29th, mayor Aboutaleb officially opened the Rotterdam office of Webhelp. The originally French business process outsourcing company is located in the Delftse Poort, right next to Rotterdam's Central Station. Next step in Customer Experiences A good chance when you contact a company or...

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B2B Marketplaces are blossoming

Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...

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