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Jean-Baptiste Decaix

Jean-Baptiste Decaix

Chief Client Officer​

As Chief Client Officer, Jean-Baptiste leads the ‘International and Global accounts’ line of business and the Account Management excellence across Webhelp group.

Jean-Baptiste began his career at Lucent Technologies in Asia, then joined Completel in 2000 to manage the key accounts Pre-sales & Service activities.

In 2006, he joined Bain & Co. in Europe and then in Australia, to lead growth strategies, M&A, post-merger integrations, and operational transformations within international groups and for investment funds.

In 2015, Jean-Baptiste joined Webhelp as Chief Delivery & Transformation Officer – member of the Executive Committee – to steer the integration and transformation of the multiple international acquisitions as well as the management of Group Operations.

Jean-Baptiste is a graduate of Centrale Supélec and an executive MBA from ESSEC-Mannheim.

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