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Blog
Inside Sales – This new generation of B2B salespeople that is changing everything! at last!

The B2B sale has adopted a new model, of American origin. More efficient, it is based on Inside Sellers. Their profile and working methods are...

Blog
Transforming your contacts to viable leads

With the fierce competition in today’s business world, it is survival of the fittest. Small...

Blog
Omnichannel and smarter sales assistance

Our recent YouGov research revealed that around 10% of customers admit to buying products online...

Blog
Winning the talent battle

Welcome to a world where attracting and retaining good employees has become just as important and...

Blog
How conversational automation transforms the customer experience

In an increasingly digital world, consumers expect to be able to contact companies anytime,...

Blog
[Fashion] Growing your business without cash flow problems!

Growing your fashion brand without having to worry about cash flow problems? This is the kind of service that Webhelp Payment Services and Lea...

News
Webhelp’s market expansion strategies in the contact centre outsourcing market earn it accolades from Frost & Sullivan

Webhelp's keen focus on agile customer experience (CX) solutions has helped it grow across Europe...

News
Gobeyond merges with OEE consulting creating a customer experience leader

Webhelp, Europe’s BPO industry leader, accelerates differentiation with new consulting...

Blog
The modern selling

B2B expresses new needs, initiated by the digitalization of the customer journey and influenced by...

Blog
[Fashion] Take advantage of the “Made in Spain” boom

In recent years, the "Made in Spain" tag-line has positioned itself like never before in the...

News
DPC partners with Webhelp for the governments’ public advice and information

As of February 2019, Webhelp will carry out all public information announcements of the Public and...

News
Rotterdam’s working talent brings Webhelp to Port City Rotterdam

On June29th, mayor Aboutaleb officially opened the Rotterdam office of Webhelp. The originally...

Whitepaper
B2B Marketplaces are blossoming

Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some...

News
Webhelp group agrees to acquire Sellbytel in transformational transaction

Acquisition strengthens Webhelp’s position in the European CRM BPO Market   Webhelp...

News
Webhelp acquires Runway BPO

Webhelp reinforces its best-in-class nearshore portfolio Acquisition of Top Multilingual...

News
Artificial Intelligence: a new era of transformation for customer relations

ARTIFICIAL INTELLIGENCE: A LEVER TO INCREASE HUMAN CAPITAL  (Catherine Fauchoux – Global...

News
GDPR: rethinking our relationship with data

GDPR—these four letters are inescapable as we begin the year 2018. Amid concerns, both real and...

Whitepaper
The Spring of B2B Marketplaces : Modelling the impact of B2B Marketplaces strategies

Following the presentation of The Spring of B2B Marketplaces at the Marketplace Summit by Mirakl,...

Case Studies
Post Office Limited®

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Case Studies
First Utility

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Case Studies
EE – Ramping Up Seamlessly with Agile Methodology

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Case Studies
Success through Service for a Leading Office Supply Company

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Case Studies
Groupon

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Case Studies
Sky

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