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Solution Designer

Recognition for Dutch colleagues at Webhelp’s annual Star Awards

Webhelp celebrated the dedication and commitment of its colleagues at the company’s annual Star Awards on January 27th. Prizes were awarded to employees who have made a big difference for Webhelp. The management issued 13 awards. Erwin Mekking, HR and Services Director: “The Star Awards are an excellent opportunity to reflect on what is important […]

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Winning the talent battle

Welcome to a world where attracting and retaining good employees has become just as important and just as difficult in the customer contact industry as recruiting new customers. In this context, it is time for new sources of inspiration. What can HR learn from data analytics? In an interactive session at our Fit for the […]

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Webhelp on growth trajectory: Expanding its position as a leading innovator with the acquisition of O|con

Webhelp, global provider of business process outsourcing services (BPO), has announced the acquisition of O|con Office Concept GmbH, a state of the art BPO service center in Stuttgart, Germany with excellent technical expertise. Completion of the transaction is expected to be the end of March 2017, subject to authorisation from the relevant authorities. This acquisition […]

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Applying Pokémon GO to Retail

Last year the game Pokémon GO suddenly exploded across the world and became the latest trend both adults and children needed to explore. The game combined a mix of real and virtual worlds by featuring real landmarks inside the game and using augmented reality (AR) to display characters on a live phone camera feed. Gamers […]

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Webhelp Enters Russian-speaking Market with Latvian Expansion

Leading global business process outsourcing and customer experience expert Webhelp, has announced plans to expand its business with the addition of a new site in the capital of Latvia, Riga. With 40% of the population in Latvia speaking fluent Russian, this move allows Webhelp to offer an additional non-European language capability from a base in the […]

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