People make Webhelp. More than 35,000 individuals contribute daily to pushing this business forward, to challenging the status quo in outsourcing, to delighting the customers of our clients and to forecasting the behaviours of those customers tomorrow.
Together we are WOW.
Each of you brings a different energy, a different passion, a different motivation and, critically, your own unique set of skills and talents. Know that we value the diversity and rich tapestry of potential you are creating.
The communication and employability skills you are developing by interacting with customers, especially across multiple channels, are providing you with experience which can be transferred into every part of your life, and into other roles in Webhelp and beyond.
Customer experience and business process outsourcing is more advanced than ever before. We hope you are proud of the business that you are such a big part of. Webhelp is the 3rd largest contact centre service provider in Europe and we are pushing our own limits to reach the Number 1 slot.
What’s next? Artificial intelligence. Virtual reality. We can’t even predict how exciting things are going to become for our clients, their customers and for all of us at the forefront of customer experience. Where do you think we will be in 2020? Send us your ideas – take us to the limits of your imagination!
Thank you Webhelpers. There’s no “We” in Webhelp without you.
Frédéric and Olivier.
Lack of cash: all fashion brands are short of cash at some time or another. This was the reason for organising a workshop entitled: "Cash is king - How to optimise cash flow at each stage of your development". It was suggested by the Fédération Française du Prêt à Porter Féminin (French Federation of Women's Ready-to-Wear Clothing) and by Webhelp Payment Services, during the 2018 Traffic...
Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...
Acquisition strengthens Webhelp’s position in the European CRM BPO Market Webhelp Group, a leading global BPO and customer experience company, today announced that it has entered into an agreement to acquire 100% of Sellbytel Group. Sellbytel is a wholly-owned subsidiary of Omnicom...
Webhelp reinforces its best-in-class nearshore portfolio Acquisition of Top Multilingual Customer Experience Firm Runway BPO Completed PARIS, May 16th, 2018 – Global leading BPO and customer experience company Webhelp has confirmed the acquisition of the majority of the share capital of top...
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