People make Webhelp. More than 50,000 individuals contribute daily to pushing this business forward, to challenging the status quo in outsourcing, to delighting the customers of our clients and to forecasting the behaviours of those customers tomorrow.
Together we are WOW.
Each of you brings a different energy, a different passion, a different motivation and, critically, your own unique set of skills and talents. Know that we value the diversity and rich tapestry of potential you are creating.
The communication and employability skills you are developing by interacting with customers, especially across multiple channels, are providing you with experience which can be transferred into every part of your life, and into other roles in Webhelp and beyond.
Customer experience and business process outsourcing is more advanced than ever before. We hope you are proud of the business that you are such a big part of. Webhelp is the 3rd largest contact centre service provider in Europe and we are pushing our own limits to reach the Number 1 slot.
What’s next? Artificial intelligence. Virtual reality. We can’t even predict how exciting things are going to become for our clients, their customers and for all of us at the forefront of customer experience. Where do you think we will be in 2020? Send us your ideas – take us to the limits of your imagination!
Thank you Webhelpers. There’s no “We” in Webhelp without you.
Frédéric and Olivier.
For the third chapter of the Webhelp Disruptor Series, Webhelp takes a deep dive into the hot topic of ‘emotional connection’ and explore the following questions: · To what extent emotional connections exist between consumers and brands? · What forms an emotional connection? · How people behave if they are emotionally connected to a...
ReadTable of Content: A Word : Location A Figure: 32% stock market valuation for companies with a strong customer culture Three Opinions: Culture, what impact does it have on your performance? A piece of information: At Renault, design has become THE cultural priority. A Demo : Cultural...
ReadData shows emotional connection increases consumer action To thrive in today’s competitive landscape, it is essential that brands cultivate an emotional connection with their customers, according to a new YouGov online survey of 2,013 GB adults. Commissioned by leading customer experience...
ReadGenerous Webhelp employees have raised an incredible £31,000 for Together for Short Lives, which was the company’s corporate charity partner for 2019. Led by their Engagement Ambassadors, they took part in some inventive, inspiring and fun activities to raise vital funds for Together for...
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