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Our  dedication and passion for service are our key drivers. And because the market is dynamic, we continue to differentiate ourselves through innovation, outstanding market expertise and service quality.

We solve more than 90% of our queries during the first contact by focusing on communication and satisfaction. The result is a very good understanding of customer needs and an ever-increasing customer satisfaction rate.

We hold our client’s best interest at the heart of the company and work to improve their business as if it were our own. And by putting ourselves in their shoes, we not only provide memorable experiences, we also help them to grow. Their success is driven by our ability to go beyond the standards.

We are your right match! Contact us to get your tailor-made sales solutions.

Etienne Turion
CEO Webhelp Enterprise
Tel : +33 144 40 11 88
E-mail : etienne.turion@webhelp.com

News & Insights

Webhelp Payment Services
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Blog
Meet our Advisors – Jennifer from Germany (ep.2)

An emotional elderly customer called our Helpdesk/ Customer Support. The recent passing of his wife and the lack of visitors due to the lockdown had him feeling very lonely. So, he tried to scan and print his old slides to create a photo album of all his happy memories to feel a little closer to his family. He had technical troubles and called up rather upset. First, I comforted him and...

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News
Press Release: Jean-Baptiste Decaix appointed Chief Client Officer of the Webhelp Group, member of the Executive Committee.

Paris, June 22th 2020. With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior management and reaffirms its ambition to become a top 3 worldwide leader. A graduate of CentraleSupélec and an executive MBA from ESSEC-Mannheim,...

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News
Jean-Baptiste Decaix appointed Chief Client Officer of the Webhelp Group, member of the Executive Committee.

Paris, June 22th 2020. With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior management and reaffirms its ambition to become a top 3 worldwide leader. A graduate of CentraleSupélec and an executive MBA from ESSEC-Mannheim,...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Whitepaper
The Summer of B2B Marketplaces

Following our last two studies “2017 - The spring of B2B Marketplaces” and “2018 - B2B marketplaces are blossoming”, we once again joined forces with the strategy consulting firm Roland Berger and with Mirakl to take stock of this new year of development for B2B marketplaces. This...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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