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United KingdomEnglish
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30+
Years of experience in payment
1.2
Billion of rupees cash-in per year
1000
People dedicated to payment services at Webhelp
35
Countries covered
1
Payment Institution - ACPR licence
1
Collection Agency (Solvencia)

Our Collection Factory service goes above and beyond standard debt collection practices. We offer a white label solution to your business, whether you operate in B2B or B2C environment. We use a whole range of advanced debt recovery tools and processes, including:

  • The latest-generation platform recovery
  • A business intelligence and scoring platform, adaptable to fit the profile of your debtors
  • PLC multi-channel contact – we utilise voice calls, SMS, emails and voicemail to get in touch

This process enables Webhelp Payment Services to optimise our collection practice, offering ongoing performance improvement.

To explore implementing an engineered solution like Collection Factory in your business, contact our regional expert .

Contact the Webhelp

Debt Collection Team

Contact us
Contact

London

48-49 St James Street
London
SW1A 1JT
United Kingdom
(+44) 1324575000

News & Insights

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Webhelp rings in its next phase of strategic development with new brand Paris-headquartered Webhelp, the European leader in customer experience and business solutions, today revealed its revamped brand platform, supported by an updated visual identity. The group’s new brand reunites the...

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Whitepaper
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  The Webhelp Disruptor Series. Be part of it!   This paper has been borne of conversations with experts within Webhelp and beyond and is also the result of a YouGov study of over 2,000 adults in the UK. Find out consumer attitudes towards AI and automation and read expert views...

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