Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Webhelp UK Shortlisted for Six Top Industry Awards

Webhelp UK has been shortlisted for six accolades in three top industry award programs: Customer Experience Awards (CEA), Customer Contact Association (CCA) Excellence Awards and the European Call Centre & Customer Service Awards (ECCCSA) 2013.

Three of Webhelp UKÂ’s customer experience specialists have now been shortlisted in four out of five categories in the Customer Experience Awards 2013, including Insight & Feedback for Discovery Labs – a pioneering new approach to staff training and development, based around science and experimentation.  Shortlisted categories also include Customer Experience Professional of the Year, Customer Experience Team of the Year and Large Contact Centre for its Derby site.

The Customer Experience Awards recognise successful innovation in developing and enhancing both the satisfaction of clients and customer experience.  The winners will be announced at an awards ceremony on 17th October at LondonÂ’s Grand Connaught Rooms.

A member of the Webhelp UK team has been shortlisted for the title of Professional of the Year – Team Leader at the CCA Excellence Awards which will be held on November 13th at a yet to be confirmed Scottish location.

Webhelp UK has also been shortlisted for the Best Innovation Strategy Award for their Discovery Labs at the European Call Centre & Customer Service Awards which will take place at Hilton Park Lane in London on October 2nd.

To qualify for the shortlists, Webhelp UK created and delivered presentations to the judging panel and awards organisers, detailing the different methodologies they had designed.

Shortlisted categories:

CEA Insight and Feedback – Discovery Labs – Anton Manley, Client Director.

CEA Customer Experience Professional of the Year – Zoe Bateman, Customer Experience Manager, Dearne Valley.

CEA Customer Experience Team of the Year- 212 Experience – Mark Ross, Client Director, Dearne Valley.

CEA Customer Experience – Large Contact Centre – Anton Manley, Client Director.

CCA Awards Professional of the Year – Team Leader – Michael Whitsed, Operations Manager, Falkirk.
ECCCSA Best Innovation Strategy- Discovery Labs – Anton Manley, Client Director, Falkirk.

ECCCSA Customer Service Business Leader of the Year – Anton Manley, Client Director, Falkirk.

 

 

 

 

 

 

 

 

 

 

David Turner, CEO at Webhelp UK, commented on the commendable merits of the team, saying:

“It’s always a privilege and a pleasure to see fantastic results like these being produced by the people of this company, and that in itself is worth its weight in gold.”

“These national awards recognise and reward team members who go that extra mile in their day to day work.  The dedication and quality of our team, right across the UK, is what sets us apart as a business.”


admin
Article by: admin

News & Insights

Recommended for you
Service Provider
Solution Designer
Technology Enabler
Blog
5 tips for optimising your cash flow and avoiding a crash when your company is on the rise

Lack of cash: all fashion brands are short of cash at some time or another. This was the reason for organising a workshop entitled: "Cash is king - How to optimise cash flow at each stage of your development". It was suggested by the Fédération Française du Prêt à Porter Féminin (French Federation of Women's Ready-to-Wear Clothing) and by Webhelp Payment Services, during the 2018 Traffic...

Whitepaper
B2B Marketplaces are blossoming

Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...

News
Webhelp group agrees to acquire Sellbytel in transformational transaction

Acquisition strengthens Webhelp’s position in the European CRM BPO Market   Webhelp Group, a leading global BPO and customer experience company, today announced that it has entered into an agreement to acquire 100% of Sellbytel Group. Sellbytel is a wholly-owned subsidiary of Omnicom...

News
Webhelp Payment Services wins a Mirakl Partner Awards

Webhelp Payment Services has been awarded « ISV Partner of the Year » at the Marketplace&Platform Summit by Mirakl, which took place this June 7th in Paris. This award is shared with our German client, Conrad Electronics, and their amazing B2B Marketplace Project. We have produced this...

Case Studies
Post Office Limited®

...

×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook