Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Webhelp UK receives double nomination for Employee Experience Awards

News
5th December 2014

Webhelp UK, one of the country’s leading customer experience providers, has been announced as a finalist in two categories at the inaugural UK Employee Experience Awards 2014, taking place in London on 27 March.

Nominated for ‘Best Contact Centre’ for Webhelp’s Rothesay site and ‘Best for Talent Management & Development’, both awards recognise the hard work, leadership and focus that Webhelp has demonstrated to promote and ensure satisfaction of employees.

The ‘Best for Talent Management & Development’ nomination comes after Webhelp invested in creating an innovative, design-led working environment, in partnership with creative IT solutions business, Jigsaw24.

This was to encourage productivity by presenting employees with a working environment they were happy to step into and one which would ultimately result in customers receiving a heightened experience.

Webhelp is further nominated in the ‘Best Contact Centre’ category for its forward thinking approach and customer centric culture. This is demonstrated through its community spirit approach to customer experience both internally and externally, as well as the development of its 212 programme which aims to lead the way in employee engagement and customer satisfaction.

Part of the 212 principle is to encourage staff to approach customer service as a professional industry in its own right, rather than simply a department.

Stuart Knapper, Senior Operations Manager of the Rothesay site, said: “The team here at Webhelp Rothesay are absolutely over the moon with this nomination. We’re a tight knit group that strives to provide a first class customer experience every time, so it’s fantastic to be recognised in this way.”

David Turner, CEO of Webhelp, added:

“It’s a great honour to be nominated for not only one, but two awards. It’s fantastic to know that the commitment we make to our employees is highly regarded. Furthermore, the leadership and ideas coming from the Rothesay site is truly inspirational, a well deserved nomination.”

The finalists have all been selected according to strict criteria based around a business case format.

With a variety of industries represented, those organisations that have been shortlisted have been able to demonstrate the return on investment in people, innovation and customer experience.


Webhelp
Article by: Webhelp

News & Insights

Service Provider
Solution Designer
Technology Enabler
Blog
The Game-Changer Mindset

New business ideas that are channeled towards creating innovative products pop up every day, however, very few of them manage to change the status quo in their respective fields. Executing an idea is just as important as the people who drive that change – they are a critical success factor of the project. “Don’t just play the game - change the game. The goals are to create, improve...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
News
Webhelp “Think Human”

Webhelp rings in its next phase of strategic development with new brand Paris-headquartered Webhelp, the European leader in customer experience and business solutions, today revealed its revamped brand platform, supported by an updated visual identity. The group’s new brand reunites the...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
News
Oor Wullie’s Big Bucket Trail | Charity Week

Webhelp is delighted to sponsor Oor Wullie’s Big Bucket Trail 2019, Scotland’s first-ever national public art trail, raising vital funds for children in hospital across Scotland. Each week of the event takes on a different theme, as it is Charity Week, it’s a perfect time to look back at...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Whitepaper
AI AND AUTOMATION: IMPROVING THE CUSTOMER EXPERIENCE

  The Webhelp Disruptor Series. Be part of it!   This paper has been borne of conversations with experts within Webhelp and beyond and is also the result of a YouGov study of over 2,000 adults in the UK. Find out consumer attitudes towards AI and automation and read expert views...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook