Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Webhelp is Growing in Larbert as Award-Winning Sky Mobile Team Adds 120 New Permanent Roles

News
20th December 2019

Investment in Major Larbert Site Refurbishment also underway

Helping to bring some festive cheer to the Falkirk region, Webhelp, one of the country’s leading customer experience providers, has announced an expansion of its award-winning Sky Mobile team by 90 service and 30 sales positions for a total of 120 new recruits. The growth of this team will increase the number of people employed at the site to around 1000, cementing Webhelp’s position as one of the largest employers in the area.

The new roles are predominantly customer advisor positions, providing sales and service support for Sky Mobile customers and will also include some team manager roles. The award-winning team is recruiting now with start times from 13th January into first week in February.

One of Scotland’s largest contact centre operators and investors, Webhelp is investing in a significant refurbishment of its Larbert site due for completion in the first quarter of 2020.

David Turner, CEO for Webhelp UK, India and South Africa, said:

“We are pleased to be able to offer job opportunities to more people in the Falkirk area, who have consistently performed at an extremely high level – demonstrating a talent and skill for managing the customer experience for one of the UK’s biggest brands. These new jobs along with the site refurbishment are indicative of our commitment to investing in both people and infrastructure in support of our local economy.”

 Laura Martin, Head of Service Operations at Sky commented:

“Our Webhelp teams consistently deliver outstanding customer service. They are true advocates of Sky as we make sure they’re totally aligned with our brand and values. Growing the site in Larbert is testament to the success of our partnership so far, and I’m looking forward to the future as we continue to go from strength to strength as we grow our site. 

Webhelp and Sky have been working in partnership for more than 10 years, and recently took home two silvers for Best Large Outsourcing Partnership and Best Outsourced Contact Centre at the prestigious and fiercely competitive European Contact Centre and Customer Service Awards. This was on the heels of big wins last year when the team won Best Outsourced Contact Centre also at the European Contact Centre and Customer Service Awards, Best Outsourcing Partnership at the 2018 Engage Awards and Telecommunications Project of the Year at the UK Global Sourcing Association Awards.

Winning awards has become de rigueur for Webhelp’s Larbert site with a total of 10 wins achieved in the last 18 months alone.

If you’d like to join Webhelp’s fantastic award winning team in Larbert visit www.webhelp.com/careers and find out more.

 


admin
Article by: admin

News & Insights

Service Provider
Solution Designer
Technology Enabler
Blog
Brand humanity – what it is and why it works!

  In part 3 of our blog serialisation of the latest Webhelp whitepaper “Emotion: Establishing emotional connections with customers: What brands need to know” A driving force in the ‘Think Human’ re-brand, Polly Ashdown, Marketing & Communications Director Webhelp UK, India & South Africa, reveals how brand humanity can create positive emotion and prevent disruption in...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
News
Webhelp partners with Operation Hunger to fight against malnutrition

Webhelp is delighted to announce Operation Hunger as their new charity partner in South Africa for 2020. Operation Hunger has a 40 year history of taking positive action to fight against malnutrition in South African homes, schools and communities by using sustainable and proven methods that...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
News
Webhelp and Right Management Release Informative ‘Creating A Leadership Framework’ Webinar for 2020

Organisations across the UK understand the value great leadership brings to achieving success. But defining what this looks like in your particular organization, getting under the skin of what makes you unique and then bringing this to life so that its felt throughout the business is easier...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Whitepaper
Emotion: Establishing emotional connections with customers: What brands need to know

The Webhelp Disruptor Series Part 3: Emotion: Establishing emotional connections with customers: What brands need to know Click here to download Commissioned by leading customer experience provider Webhelp, the study looks at what brands need to know about emotional connections with...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Load more
×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook