Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Volunteers paint on smiles as they lend a hand brightening pavilion

CALL centre workers swapped their phones for paintbrushes to help decorate Chaddesden pavilion.

Ten members of staff from Webhelp UK, in Pride Park, spent yesterday giving the changing rooms a facelift. The Volunteer Action Day came as part of a community link between the call centre and Derby City Council – a partnership which has developed since the firm came to Derby last year, bringing more than 1,000 jobs. Five changing rooms and the referee’s room were redecorated by the team.

Felicity Cowan, Webhelp UK team leader, helped organise the event. She said: “We wanted to do something for the community as Webhelp created a lot of jobs. We asked each department of the company to nominate people who were good role models, people who try very hard every day and set a good example. They were then chosen to help out at the event.

“I was put in contact with the city council who gave us some options on how we could help the community.

“We felt this was the best choice as it meant we could all get together and have a go.”

Felicity said the event was a great success.

She added: “We had a really good day and everybody enjoyed themselves. It was great for team building.”

Councillor Sara Bolton said she was very grateful for the work that had been done.

She said: “This is a well-used sports pavilion which is utilised every weekend for the football matches.

“The improvements that have been made are valued by the users.

“The changing rooms were looking a bit tired and they haven’t been decorated for three years or so.

“The neighbourhood board were looking at paying for the decorating to be done but now it has been done free for us.

“I thank everybody involved for their community spirit. The changing rooms look much fresher and cleaner. ”

Webhelp UK, formerly known as Hero TSC, handles customer service and sales calls on behalf of broadcaster and telecommunications giant Sky. Daniel Jones, customer call adviser at the company, said he enjoyed helping out. The 26-year-old, of Boyer Street, Derby said: “Not only was it a change of scenery it was a great feeling knowing we were giving something back to the community.”
Source – Derby Telegraph


admin
Article by: admin

News & Insights

Recommended for you
Service Provider
Solution Designer
Technology Enabler
Blog
Inside Sales – This new generation of B2B salespeople that is changing everything! at last!

The B2B sale has adopted a new model, of American origin. More efficient, it is based on Inside Sellers. Their profile and working methods are presented by Etienne Turion, Webhelp Enterprise CEO. What are the new challenges in the sale of B2B products and services? First of all, a first observation: "cold" contact is largely over in B2B. Call campaigns are no longer launched on...

Whitepaper
AI and Automation: Improving the Customer Experience

This paper has been borne of conversations with experts within Webhelp and beyond and is also the result of a YouGov study of over 2,000 adults in the UK. In this paper we hope to dispel some myths around automation and Artificial Intelligence (AI) and also to outline the most effective ways that...

News
Webhelp Employees Saddle Up For Charity In Virtual Cycle To India

Teams at Webhelp, one of the country’s leading business process outsourcers (BPO), have raised £2,119.96 for ultra-athlete and cystic fibrosis warrior Josh Llewellyn Jones through a virtual cycle from Larbert to Guragon in India. On January 31st 2019 staff from across all the Webhelp UK,...

News
Group Central Service Team Receives Recognition Of Excellence At Webhelp’s Annual Star Awards

Webhelp’s Group Central Service (GCS) team has been recognised at the leading global customer experience firm’s annual Star Awards ceremony in India. Webhelp’s ‘Recognition of Excellence’ award was created to recognise a Webhelp team that was either created to achieve a goal and managed...

Case Studies
Post Office Limited®

...

×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook