Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

EE and Webhelp UK launch Derby contact centre

News
4th November 2014

This morning, EE and Webhelp UK hosted an event to mark the official launch of a new contact centre in Derby. 

Earlier this year, EE partnered with Webhelp UK as part of its commitment to return 1,000 customer service jobs to the UK. This event  marks the next stage in the partnership and demonstrates EE and Webhelp UKÂ’s pledge to deliver industry leading customer service and provide job opportunities for the local community. 

Olaf Swantee, CEO at EE and David Turner, CEO at Webhelp UK, were both in attendance to celebrate the opening. 

Olaf Swantee said: “The opening of our new contact centre in Derby underlines our continued investment in creating jobs across the UK, as well as our ongoing determination to provide the leading customer service in the UK telecoms sector. 

David Turner, CEO at Webhelp UK, commented: “It’s fantastic to welcome EE into the Webhelp fold, the addition of such a premium brand to our client base is testament to the gold standard customer experience management services that we provide.

“We’re privileged to be working with a company that has achieved such success and growth since it began, and look forward to working with the team and delivering outstanding customer service to their customers.”

Pictures of the launch event will be added to this page shortly.

Panoramic view of the EE and Webhelp UK customer experience centre in Derby

 

 

 


admin
Article by: admin

News & Insights

Service Provider
Solution Designer
Technology Enabler
News
78% of directors believe customers are paying more attention to responsible business practices since pandemic

New research from Gobeyond Partners, the consulting firm focused on customer journey transformation, and Webhelp, Europe’s leading provider of outsourced customer engagement services, has today revealed that responsibility, transparency and trust are now perceived to be more important than they were prior to the pandemic. These values are deemed to be so important that over seven in 10...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Blog
Reimagining Service: Insurance spotlight

COVID-19 has dramatically impacted millions of lives and fundamentally changed the direction of the global economy, but what are the emerging implications for the insurance industry, which is currently inundated with enquires and claims across all area of cover? Half a million UK businesses...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Whitepaper
Whitepaper: Reimagining service for the new world

A framework for tomorrow’s successful customer-focused operating models As the urgency for change and transformation intensifies in the post COVID landscape, some pivotal questions will be raised: How different will service look and feel in the future? How will businesses and their operations...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
News
Jean-Baptiste Decaix appointed Chief Client Officer of the Webhelp Group, member of the Executive Committee.

Paris, June 22th 2020. With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior management and reaffirms its ambition to become a top 3 worldwide leader. A graduate of CentraleSupélec and an executive MBA from ESSEC-Mannheim,...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Case Studies
Post Office Limited®

...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook