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Jean-Baptiste Decaix appointed Chief Client Officer of the Webhelp Group, member of the Executive Committee.

Paris, June 22th 2020. With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior management and reaffirms its ambition to become a top 3 worldwide leader. A graduate of CentraleSupélec and an executive MBA from ESSEC-Mannheim, Jean-Baptiste began his career at Lucent Technologies in Asia, then joined Completel in 2000 to manage the...

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Webhelp response to the Covid-19 Coronavirus

Webhelp Business Continuity in a responsible manner Our response to the Covid-19 crisis ensures the continuity of our business for our people, our clients and their customers. We face an unprecedented time of disruption and uncertainty. From individuals, to families, to companies, we have all...

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A message from the Founders

  ​​​Hello, We are facing an unprecedented situation today, which requires that we take an exemplary citizen's approach to protect the most vulnerable people and to do everything we can to limit the spread of this pandemic. Thank you for your mobilization in recent...

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Webhelp partners with Operation Hunger to fight against malnutrition

Webhelp is delighted to announce Operation Hunger as their new charity partner in South Africa for 2020. Operation Hunger has a 40 year history of taking positive action to fight against malnutrition in South African homes, schools and communities by using sustainable and proven methods that...

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Webhelp and Right Management Release Informative ‘Creating A Leadership Framework’ Webinar for 2020

Organisations across the UK understand the value great leadership brings to achieving success. But defining what this looks like in your particular organization, getting under the skin of what makes you unique and then bringing this to life so that its felt throughout the business is easier...

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Webhelp Announces Charity Partnership with Dementia UK

Webhelp is delighted to announce Dementia UK as their corporate charity partner for 2020 This partnership was nominated, and chosen, by employees at Webhelp. The company was overwhelmed by the sheer number of votes, which indicated a fantastic level of commitment and support for the charity at a time when an increasing number of people are being diagnosed with dementia.   Dementia...

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Webhelp announces charity partnership with Dementia UK

We are delighted to announce that in 2020, Webhelp will be supporting the fabulous work of charity Dementia UK which, as usual, was nominated and chosen by our people. This year we were again overwhelmed by the sheer number of nominations and votes, which clearly illustrates the passion and...

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New Webhelp commissioned research reveals that customers will pay more, be more loyal and recommend brands they have an Emotional Connection to.

Data shows emotional connection increases consumer action To thrive in today’s competitive landscape, it is essential that brands cultivate an emotional connection with their customers, according to a new YouGov online survey of 2,013 GB adults. Commissioned by leading customer experience...

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