Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Customer experience + Contact Centre Services

Omni-Channel in Insurance

Omni-Channel in Insurance: Serving Connected Customers Companies that think they’re doing well by offering their customers several channel choices for customer service and sales need to think again before patting themselves on the back. Unless those channels are connected – so that conversations and transactions started on one can be continued on another – the […]

Read more

Digital Coaching: Retailer Feature

‘Wouldn’t you rather not call me?’ Why the contact centre’s biggest contribution to retail success is to drive contact online. Two years ago the global consulting firm Deloitte threw a cat among the retailing pigeons with its prediction that by 2020 physical stores would be replaced by ‘showrooms’ whose sole purpose would be to support […]

Read more

Webinar: Big Data for Big Change

Data is knowledge, knowledge is power and it is also incredibly cool…This webinar will look at how Webhelp can forecast customer behaviour and intervene in the customer journey to engineer the ULTIMATE experience.  Join us 

Read more

News & Insights

Recommended for you
Service Provider
Solution Designer
Technology Enabler
Load more
×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook