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Webhelp praises inaugural Viva Technology

Webhelp sponsored the customer experience lab at Viva Technology and hosted 50 startups from across the globe, chosen following an open call to submit ideas for six different challenges.

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Voice of the Customer

Hearing voices? It’s time to make business sense of voice of the customer. Analysts are predicting that Voice of the Customer (VOC) – and the analytics technologies that support it – will be at the top of the business pile when it comes to strategic investment over the next five years. Voice of the Customer […]

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