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Our Clients

Strength through strategic partnership

Webhelp works hard to build strong and strategic relationships with our clients. Through shared risk and reward contracting, we are jointly working towards performance, transformation or financially driven objectives.

The value we offer is tangible; partners measure our success in reduced costs, increased revenue, improved customer advocacy and through greater customer experience.

Meet the clients who are enjoying an engineered approach to outsourcing.


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Deutsche Telekom
OKI
easyJet
Smart RX
EE
Zadig & Voltaire
France Galop
SVP
Asus
QuestFactory
Shop Direct
Through our strategic partnership with the UK’s largest multi-brand digital retailer, we provide customer service, financial services, technical support and inbound sales and orders services. Our pe
First Utility
Webhelp provides telephone-based customer service for this leading energy company.
Cooperative Energy
We offer customer service and sales solutions to this energy company. Our people serve Cooperative Energy customers across multiple channels: voice, webchat and e-mail.
Mirakl
Vodafone
As strategic partners, we run the customer service areas for Vodafone. Supplied across multiple channels, these services include billing support, general assistance and retentions. We also handle both
Boots
Webhelp provides a 24/7 facilities management service to all Boots stores: managing fault logging and actions, scheduled maintenance requirements and contractor administration. We liaise with contract
Post Office Ltd – Travel Insurance
Using the Unified Agent Desktop (UAD) system, Webhelp operates various types of support to this financial services provider. These include customer service, renewals, sales, complaints, compliance and
Viking – an Office Depot company
Our B2B services for Office Depot cover both voice and online channels. Webhelp provides customer service, sales, cross- and upselling and account management to this leading office supply chain.
Coach NY
Marc Jacobs
Michael Kors
Liu Jo
Guess
Closed
Jimmy Choo
Munich
Pretty Ballerinas
Agatha Ruiz de la Prada
Lola Cruz
Conforama
Groupe le Duff
Sage
Ventadis
C Discount
We provide customer support for the entire online retail process, including order taking and updates on delivery status.
Banque Accord
Logitech
CSF
SAF
Bouygues
Webhelp provides inbound customer service in a range of areas, including billing, and outbound telesales.
SFR
We handle subscription services for SFR, as well as billing and customer service across multiple channels.
La Poste
We provide customer assistance for different areas of LaPoste, which offers a range of services from insurance to parcel delivery.
Direct Energy
Wonderbox
Alstom
Cisco
Wolters Kluwer
Microsoft
Webhelp provides antipiracy services to Microsoft via telephone, webchat and email.
Sky
Webhelp operates as a strategic partner with Sky, handling a wide range of customer service areas. These include customer retention and value promotion, technical support for Sky TV, billing across al
Citrix
Lenovo
Webhelp provides outbound inside sales services to Lenovo, using email, webchat and telephone.
Philips Lighting
Panasonic
Samsung
We run different services for Samsung: Webhelp Enterprise Sales Solutions provides inside sales services via outbound calls, webchat and email. Our customer support department handles inbound calls an
Xerox
Philips Professional Display Solutions
Toshiba
Sushi Shop
Webhelp works as a strategic partner to conduct e-reputation analysis for this restaurant, offering consumer insight and alerting them to potential issues.
Blabla car
Webhelp provides large-scale moderation for this ridesharing service, allowing them to focus on other areas, such as product development.
Synthesio
We work in partnership with Synthesio to analyse online content and alert companies to potential problems with their associated communities.
Symantec
Infopro Digital

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The B2B sale has adopted a new model, of American origin. More efficient, it is based on Inside Sellers. Their profile and working methods are presented by Etienne Turion, Webhelp Enterprise CEO. What are the new challenges in the sale of B2B products and services? First of all, a first observation: "cold" contact is largely over in B2B. Call campaigns are no longer launched on...

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AI and Automation: Improving the Customer Experience

This paper has been borne of conversations with experts within Webhelp and beyond and is also the result of a YouGov study of over 2,000 adults in the UK. In this paper we hope to dispel some myths around automation and Artificial Intelligence (AI) and also to outline the most effective ways that...

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Webhelp Employees Saddle Up For Charity In Virtual Cycle To India

Teams at Webhelp, one of the country’s leading business process outsourcers (BPO), have raised £2,119.96 for ultra-athlete and cystic fibrosis warrior Josh Llewellyn Jones through a virtual cycle from Larbert to Guragon in India. On January 31st 2019 staff from across all the Webhelp UK,...

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Webhelp and SKY make it a hat trick of awards

London, UK, 30/11/2018 Global customer experience expert, Webhelp, and leading telecommunications provider, Sky, were celebrating again after taking home the award for Best Outsourced Contact Centre at the European Contact Centre and Customer Service Awards, which took place in London on 27th...

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