Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Know Your Customer (KYC)

The increasing pace of the digitalisation of the customer experience, the tightening of customer identification regulations and the advent of innovative new players have forced regulated actors to rethink their onboarding journey and KYC (know your customer) process.

Webhelp KYC Services has developed solutions that enable you to accelerate the digitalisation of your customer account processing through the use of various modules:

  • Collecting supporting documentation (identity documents, proof of residence and other documents required for customer accounts)
  • Checking that the documents and data comply with your rules of acceptance
  • Cross-referencing information with external databases
  • Ensuing that client account records are complete.

Using an easy-to-integrate API you simply submit the documents and data requiring verification for your different types of customer records:

  • KYC
  • Accreditation
  • Approval
  • Credit assessment
  • Loans, etc.

Webhelp KYC Services uses the best identification technology on the market, connectors to numerous databases, multichannel reminder tools, and expert operations staff.

> Find out more about our KYC management solution provided by our entity Webhelp KYC services

Contact the Webhelp

Know Your Customer (KYC) Team

Contact us
Contact

Webhelp Payment Services UK

Great West House (GWH2)
Great West Road
Brentford
TW8 9HU
United Kingdom
+44 (0) 20 85681133

News & Insights

Recommended for you
Solution Designer
Service Provider
Technology Enabler
News
Regardless of age, consumers want a fast response and value data security

A clear preference for speed in customer service across the board The most important aspect of customer service for companies to prioritise is protecting consumer data (53%) Nearly two-thirds would pay more for a company’s product or service if a company deals with issues and queries quickly and effectively, even more than if a brand is involved in the community (44%) or has values...

News
Employees agree on the advantages of a cross age-group workforce

New YouGov research shows broad support for multi-generational and flexible working and fast resolution for customer service issues. 60% of British employees value the sharing of different view-points among a multi-gen workforce 76% support casual dress, working from home (76%) and flexible...

Blog
Whitepaper launch: Generations – Cohort views on CX and the workplace

Webhelp’s latest Disruptor Series Whitepaper, which highlights the impact of generational influences on CX. For the launch, Gillian Campbell, Chief People Officer UK Region & Director Global Engagement, takes a look at employee issues and how they will affect the workforce moving...

Whitepaper
Generation: Cohort views on CX and the workplace

What changes do employers need to make to engage with an increasingly multi-generational workforce? How well do brands understand their customer demographics? Are their CX strategies being tailored to reflect differences in generational attitudes and behaviours? The Webhelp Disruptor Series...

Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

...

Load more
×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook