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User-Generated Content Moderation

Ensure a safe, high-quality experience for all of your online communities diverse user-generated content moderation.

User-Generated Content Moderation

We offer the services to monitor, control and filter everything that is posted on your website, social media pages and forums to protect your brand and your communities.

MULTILINGUAL content MODERATION TEAMS

Our multilingual content moderation teams are selected and trained specifically for each of our clients, so they are fully immersed in your company culture and aligned with your desired outcomes.

STRONG OPERATIONAL PROCESSES

Thanks to Webhelp’s expertise in customer experience engineering, Webhelp Design. Moderation. Social. managed to develop from the beginning a truly customer-focused approach, with processes driven by the quality of your communities’ online experience.

MODERATING ALL TYPES OF CONTENT

Our experts support you with the moderation of all your content, from photos and videos to reviews, comments and classified advertisements. We also manage user profiles and handle rule violations.

At Webhelp, we offer real-time content moderation services, image moderation services and live streaming video moderation that cover social networks, blogs, apps, forums, chat rooms, proprietary customer channels, and more. Our teams of moderators identify and remove offensive content, and keep your website, social media channels and communities safe and positive.

News & Insights

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News
Business Director, Jodie Smith interviewed by Insider Media

Webhelp UK Group Business Director, Jodie Smith was featured by Insider Media in their Northern Powerhouse series - where she outlined what the initiative means to her, how to make the North an attractive place to work and build a business, and the importance of investment to ensure all regions can contribute to the UK's Covid-19 recovery. The Northern Powerhouse has the goal of boosting...

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Blog
Meet our Advisors – Cédric from Madagascar (ep.4)

​During the COVID-19 situation, a client was looking for a direct flight to Africa, desperate to leave before the borders closed. Unfortunately, her flight got cancelled three times in a row. So I had to search a lot of internal flights to help her. Finally, after an extensive search I...

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News
78% of directors believe customers are paying more attention to responsible business practices since pandemic

New research from Gobeyond Partners, the consulting firm focused on customer journey transformation, and Webhelp, Europe’s leading provider of outsourced customer engagement services, has today revealed that responsibility, transparency and trust are now perceived to be more important than they...

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Whitepaper
Whitepaper: Reimagining service for the new world

A framework for tomorrow’s successful customer-focused operating models As the urgency for change and transformation intensifies in the post COVID landscape, some pivotal questions will be raised: How different will service look and feel in the future? How will businesses and their operations...

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Case Studies
Flexible customer service in fashion

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