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We develop efficient solutions for every sales strategy built on more than 20 years of experience within the group. No matter whether it’s individual sales elements or entire processes: At Webhelp, developing optimal sales solutions for each customer segment is our stronghold.

Inside sales

We provide end-to-end process management from our teams of passionate inside sales experts. We also constantly monitor and examine the KPIs to continuously improve the quality. This enables us to have great flexibility and adaptability with regards to the market changes and any arising challenges. Our teams also manage the end to end mid-market organisation. Working in close collaboration with our clients, we map out targets, provide a streamlined invoicing process and all account actions.

Channel Management

The key to great channel management is planning, communication and ongoing monitoring and evaluation to enable successful, consistent sales from your resellers. It is also essential to be aware that partners are not always brand loyal, and often sell competitors’ products and solutions. We promote extensive monitoring and support from our relationship managers to address this challenge, and any other that may arise.

Lead generation and conversion into sales

Webhelp targets, generates and transforms high-value leads into sales, through implementing agile scalable solutions, based on data-marketing actions and inside sales.

Aligning Analytics + Marketing + Sales

Webhelp enables B2B clients to rapidly surge their revenue by designing and managing even the most complex sales journeys. We design and run marketing campaigns to generate qualified leads for our inside sales teams who optimize the return on investment on behalf of our clients. With more than 20 years of experience in B2B Sales activities under brands such as the SELLBYTEL Group, we strategically work hand in hand with our clients’ from different sectors. Our objective is to strengthen client relationships and developing your customer base using modern and intelligent business models
Depending on your needs, we are B2B sales consultants as well as solution designers. Our B2B sales portfolio covers a range of areas which gives you the flexibility that allows you to focus on your core business.

We are your right match! Contact us to get your tailor-made sales solutions.

Etienne Turion
CEO Webhelp Enterprise
Tel : +33 144 40 11 88
E-mail : etienne.turion@webhelp.com

News & Insights

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Technology Enabler
Blog
Meet our Advisors – Cédric from Madagascar (ep.4)

​During the COVID-19 situation, a client was looking for a direct flight to Africa, desperate to leave before the borders closed. Unfortunately, her flight got cancelled three times in a row. So I had to search a lot of internal flights to help her. Finally, after an extensive search I found a flight that was not cancelled. When I was able to tell her the good news, she was over the moon...

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News
78% of directors believe customers are paying more attention to responsible business practices since pandemic

New research from Gobeyond Partners, the consulting firm focused on customer journey transformation, and Webhelp, Europe’s leading provider of outsourced customer engagement services, has today revealed that responsibility, transparency and trust are now perceived to be more important than they...

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Whitepaper
Whitepaper: Reimagining service for the new world

A framework for tomorrow’s successful customer-focused operating models As the urgency for change and transformation intensifies in the post COVID landscape, some pivotal questions will be raised: How different will service look and feel in the future? How will businesses and their operations...

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News
Press Release: Jean-Baptiste Decaix appointed Chief Client Officer of the Webhelp Group, member of the Executive Committee.

Paris, June 22th 2020. With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior management and reaffirms its ambition to become a top 3 worldwide leader. A graduate of CentraleSupélec and an executive MBA from ESSEC-Mannheim,...

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Case Studies
Flexible customer service in fashion

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