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#4 OneShot – Culture

Whitepaper
17th January 2020

Table of Content:

A Word : Location
A Figure: 32% stock market valuation for companies with a strong customer culture
Three Opinions: Culture, what impact does it have on your performance?
A piece of information: At Renault, design has become THE cultural priority.
A Demo : Cultural labs
A B-Case: McDonald’s is changing its culture to adapt to national customs
A Hashtag: #CultureClient
An Offer: Customer Experience
An meeting: Social networks: artistic extension or culture of influence?
A Conversation: Culture, how is it going on the ground?
A Story : The chicken or the egg?
A Perspective : Human First: a priority for the 21st century company

Number of pages: Date published: 17th January 2020

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