Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Webhelp UK welcomes new ‘Recruits’

Webhelp UK has welcomed new customer experience professionals to the team in their sites in Glasgow and Greenock after they succeeded in a careers challenge set by Inverclyde Council.   

Hollie McAndrew, Megan Shelton and India Dodge-Forder secured their new positions having succeeded in ‘The Recruit’, a unique learning project that pits young people from Inverclyde head to head in a competition to secure their first foot on the career ladder.

They secured their new positions having succeeded in ‘The RecruitÂ’, a unique learning project that pits young people from Inverclyde head to head in a competition to secure their first foot on the career ladder. 

This year 29 students took part in the programme in the aim to work for one of nine local employers across Inverclyde. Putting in 400 hours over a 10 week period they were each put through their paces with a series of tasks and corporate challenges designed to develop key business, team work and communication skills.  

Webhelp UKÂ’s corporate challenge saw students visit the Scottish Engineer Training Centre where they were given hands-on experience of working life at Webhelp. The potential recruits were given the opportunity to try out their skills in a range of roles from engineering and maintenance to sales and customer experience management. 

2014 was the second year Webhelp participated in The Recruit, and last yearÂ’s selected recruits Joseph McBride, 17, from Gourock and Jonathon Nelson, 17, from Port Glasgow, are both continuing to enjoy careers with the company. 

WebhelpÂ’s involvement in The Recruit project is co-ordinated by GlasgowÂ’s Operations Manager; David Cooper. David said: 

“Being involved in the greater Glasgow community is a key objective for Webhelp and we see increased engagement with our people when we welcome new talent through the door.

“The Recruits will make an excellent addition to our team and we are all very pleased to be welcoming them on board. They all showed determination, a willingness to learn and a professionalism throughout the process and I have no doubt this will continue as they settle into their new roles.”

Better Service Process and Knowledge Manager, Suzanne Nichol, who works alongside David on the project, said:

“It’s fantastic to be part of this initiative. To be able to help young people gain work and life experience they would not perhaps otherwise be able to acquire brings a great sense of achievement for all of us at Webhelp.

“The talent we have seen has been wonderful and we look forward to working with them as they progress in their careers.”

Winners of Webhelp UK's 'The Recruit' challenge 2014


admin
Article by: admin

News & Insights

Recommended for you
Solution Designer
Service Provider
Technology Enabler
Blog
Do people really want automated customer service?

Author: Ewan McKay, Marketing and Communications Manager, Webhelp The recent YouGov study commissioned by Webhelp, illustrated a strong preference for human-to-human contact versus AI-powered customer service tools. Here, we take a deeper dive into the individual points of view behind these results, as Webhelp’s Marketing and Communications Manager, Ewan McKay, shares the people’s voice from...

News
Making the switch to recycled paper!

It’s World Environment Day! The perfect time to announce that Webhelp is switching to 100% recycled paper across all its sites across the United Kingdom. World Environment Day is a United Nations spotlight designed to drive worldwide awareness and action to protect the environment.  Webhelp...

Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

...

News
Pedalling hard for CF Warriors

Webhelp's Director of IT services, Stephen Dickson, joined record breaking Cystic Fibrosis warrior, Josh Llewellyn-Jones, this week, as he attempted his latest endurance feat by cycling from Edinburgh to Cardiff in just five days. Stephen cycled with Josh and his team for the final three days of...

Whitepaper
AI AND AUTOMATION: IMPROVING THE CUSTOMER EXPERIENCE

How do we really want to interact with brands? What do we really think about AI and Automation? How important is it to strike the right balance between human talent and AI and Automation for CX? Read our new paper to find out more.   The Webhelp Disruptor Series. Be part of...

Load more
×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook