Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Webhelp UK Strengthens Banking, Financial Services and Insurance Team

News
21st June 2016

Webhelp, has strengthened its UK banking, financial services and insurance team with the appointment of Jack Springman as propositions director.

Jack joins Webhelp from Sopra Steria where he was head of customer analytics. He has a wealth of experience across the banking, financial services and insurance sector having worked for Fidelity and Guinness Flight (now Investec) and advised financial service companies during his time as a consultant with LEK, Burlington, Inforte, Business & Decision and Sopra Steria.

Jack is looking forward to helping Webhelp develop its offering in this sector: “I am passionate about customer experience and it is fantastic to be working for a company where what you are passionate about is so central to the business. Quality customer service and the serve to sell philosophy – something I have written about a lot – is at the heart of everything Webhelp does and it is very rare to find a company that not only says that, but actually lives and breathes it.

Mike Purvis, Chief Engagement Officer of Webhelp UK, commented:

“We have identified that the banking, financial services and insurance sector, along with retail and travel and tourism, is likely to generate the highest levels of growth in the next three years. We are therefore keen to ensure that our capabilities, and how these are packaged into propositions, are compelling to prospective new clients. I am confident that Jack’s wealth of experience in this sector will help to move Webhelp onto the next level and ensure we continue to record successful growth in the UK.”

From 12 locations across the UK, Webhelp provides multi and omni-channel services to some of the UK’s most progressive brands and businesses and has grown its revenues by 112 per cent in the last four years.

For more information please contact: Heather Astbury, head of PR at Webhelp, on +44(0)7825 593242 heather.astbury@uk.webhelp.com


Webhelp
Article by: Webhelp

News & Insights

Webhelp Payment Services
Solution Designer
Service Provider
Technology Enabler
News
240,000 Webhelp honeybees support biodiversity on World Environment Day

As communities the world over contemplate the challenge of biodiversity loss — the theme of this year’s World Environment Day — customer experience provider Webhelp is settling into its role of bee guardianship, with nearly a quarter of a million of the buzzing creatures residing happily at its office sites in Sheffield and Kilmarnock. The beehive initiative has been supporting local...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Blog
Customer engagement insight for 2020 and beyond

In recent months digital communication has become much more prevalent and is now essential to many global sectors, so Andrew Hall, Director of Strategic Engagements, Webhelp UK region, takes a look at how this is having an impact on the evolving customer engagement landscape. The onset of...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
News
Webhelp Dunoon employee joins frontline battle against COVID-19

Rachel Gillespie, a customer service advisor at Webhelp Dunoon, has graduated from her nursing training thirteen weeks early in order to join the fight against COVID-19 at Glasgow Royal Infirmary.   Rachel is a highly valued employee at Webhelp, where she supports vulnerable...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Whitepaper
#4 OneShot – Culture

Table of Content: A Word : Location A Figure: 32% stock market valuation for companies with a strong customer culture Three Opinions: Culture, what impact does it have on your performance? A piece of information: At Renault, design has become THE cultural priority. A Demo : Cultural...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook