Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Webhelp UK receives nomination for prestigious ECCCSA Award

Webhelp UK, one of the country’s leading customer experience providers, has been named as a finalist for the annual European Contact Centre & Customer Service Awards 2015 (ECCCSA), taking place in London on 10 June.

The business was announced as a finalist in the ‘Large Contact Centre of the Year’ category for its heavy investment in a new Derby site. This state-of-the-art contact centre boasts modern, bright and airy facilities making it a stimulating and enjoyable workspace for people. Open plan in nature, the contact centre model seeks to make all levels of the businesses feel part of one, cohesive team. 

Webhelp also places a heavy emphasis on employee engagement, offering people the chance to build relationships within their local community through its sports, social, volunteering and charity programme, named Eventful. 

David Turner, CEO of Webhelp UK, said: “The team at Webhelp Derby is all thrilled with this nomination.  It’s a joy to work in a contact centre that is modern and buzzing with excitement. We’re a tight knit team that strives to provide a first class customer experience every time, so it’s fantastic to be recognised in this way. 

“As a business, we’re committed to supplying the very best in creative workspaces and tailored training and development schemes for employees, so it’s fantastic to know the work we’re doing is highly regarded. We looked forward to keeping this momentum up and achieving more as a company in the years to come.”   

The European Contact Centre & Customer Service Awards formally recognises professional excellence throughout the UK and Europe. It is a firmly established annual event, recognising and rewarding the best and most successful individuals and organisations in the contact centre and customer service industry.


Webhelp
Article by: Webhelp

News & Insights

Recommended for you
Solution Designer
Service Provider
Technology Enabler
Blog
Webhelp and Harambee deliver remarkable results in South Africa

Author: Craig Gibson, Chief Commercial Officer, Webhelp South Africa has one of the highest youth unemployment rates in the world. It is estimated that 40 percent of this generation will never secure stable work. Webhelp’s Chief Commercial Officer, Craig Gibson, discusses Impact Sourcing and our successful partnership with Harambee. Harambee Youth Employment Accelerator received the 2019...

News
Pedalling hard for CF Warriors

Webhelp's Director of IT services, Stephen Dickson, joined record breaking Cystic Fibrosis warrior, Josh Llewellyn-Jones, this week, as he attempted his latest endurance feat by cycling from Edinburgh to Cardiff in just five days. Stephen cycled with Josh and his team for the final three days of...

News
Ten Heart-Warming Calls Show Why Consumers Prefer Human Customer Service

Leading customer experience provider Webhelp asked 8,000 contact centre employees to share their most distinctive customer interactions   4 April 2019 The woman whose cats eat better than she does. The holiday shopper who provided life advice and inspiration. And the mum-to-be who was...

Whitepaper
AI AND AUTOMATION: IMPROVING THE CUSTOMER EXPERIENCE

How do we really want to interact with brands? What do we really think about AI and Automation? How important is it to strike the right balance between human talent and AI and Automation for CX? Read our new paper to find out more.   The Webhelp Disruptor Series. Be part of...

Case Studies
Webhelp People Analytics

...

×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook