Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Webhelp UK announces appointment of Matt Camille as Account Development Director

Leading business process outsourcer, Webhelp UK, has announced the appointment of Matt Camille as account development director. Matt is responsible for the strategic development and growth of Webhelp’s increasing client portfolio; working closely with them to understand their business challenges and provide the right solutions.

Matt joined Webhelp in 2015 after spending 5 years as vice president of strategic accounts at Telepeformance in France, where he was responsible for managing the delivery and on-going development of key accounts in the telecoms and financial verticals both domestically and across Europe.

Matt comes to Webhelp with 20 years of experience working in customer management, having began his career at Convergys as an advisor and quickly moving into operational management and leadership roles with responsibility for key accounts across a variety of service sectors. In 2004 he became account director and owned the day-to-day relationship and strategic development of its Orange UK account, where he played a key role in migrating the PAYG customer service operations to India which grew to over 1500 advisors within only three years.

Having moved to 24/7 Customer in 2007 he took responsibility for developing strategic UK accounts; working with his clients to leverage the company’s growing capability in predictive analytics to provide valuable insight into customer behaviour in an effort to drive NPS and improve customer experience.

David Turner, Webhelp UK CEO, said:

“The arrival of Matt is part of our plan to attract the best industry talent and to support the development of our transformational outsourcing capabilities. We have doubled the size of our UK business over the last 3 years and expect this growth to continue as organisations look for outsourcing partners who know how to create exceptional customer experiences, and are prepared to co-invest in delivering significant change and contract based on outcomes.”

“With almost 20 years customer management experience, leading and developing outsourced relationships across a variety of industry sectors, we are pleased to welcome Matt to the team and feel that his expertise will be invaluable as we work with our clients to help them transform their businesses.”

Matt commented:

“Webhelp’s reputation for best-in-class operational delivery and providing intelligent business solutions, as well as the company growth and expanding European footprint are what attracted me to work for the company. Within a very short time I realised that Webhelp operated on a different level to any previous outsourcing company I have worked for in terms of its ability to deliver differentiated solutions and real business transformation for our clients with tangible benefits.”

“Over and above the business capabilities, I have been impressed and delighted to see how the company values are lived and breathed by the employees, working with people who show respect and support each other in a very dynamic business environment.”

 

Press Information:
For more information, or to arrange an interview, please contact
Heather Astbury, head of PR at Webhelp, on +44(0)7825 593242 heather.astbury@uk.webhelp.com


Webhelp
Article by: Webhelp

News & Insights

Recommended for you
Solution Designer
Service Provider
Technology Enabler
Whitepaper
The Hybrid Model

As an international healthcare services organization, Direct Medica develops and implements innovative solutions to reshape the relationships between healthcare professionals, patients, industry players, hospitals and payers. For the past two years, the company has been developing a very innovative approach: the Hybrid Model. The following white paper brings a detailed overview of the...

Blog
Making every moment count with Together for Short Lives

Author: Guest Interview: Karen Yates Everyone at Webhelp is deeply honoured to support the incredible work of Together for Short Lives as our Charity of the Year 2019. This national charity supports seriously-ill children, their families, and the children’s hospices and services that they rely...

News
Making the switch to recycled paper!

It’s World Environment Day! The perfect time to announce that Webhelp is switching to 100% recycled paper across all its sites across the United Kingdom. World Environment Day is a United Nations spotlight designed to drive worldwide awareness and action to protect the environment.  Webhelp...

Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

...

News
Pedalling hard for CF Warriors

Webhelp's Director of IT services, Stephen Dickson, joined record breaking Cystic Fibrosis warrior, Josh Llewellyn-Jones, this week, as he attempted his latest endurance feat by cycling from Edinburgh to Cardiff in just five days. Stephen cycled with Josh and his team for the final three days of...

Load more
×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook