- Customer Experience and Contact Centre Services
- Webhelp Payment Services
- Global Enterprise Services
- Netino by Webhelp
- Technology enablement
Leading global customer experience and business process outsourcing company, Webhelp, has been shortlisted for this year’s Vision in Business for the Environment of Scotland (VIBES) Awards.
The VIBES Awards, now in their 17th year, recognise the commitment, actions and achievements of Scottish companies working hard to reduce their impact on the environment.
Webhelp has its UK headquarters in Falkirk and has additional sites across the country in Greenock, Dunoon, Kilmarnock, Rothesay and Glasgow, together employing several thousand people.
David Turner, CEO of Webhelp explained why this award is so important to the company: “We are very committed to protecting the environments in which we operate and we’ve invested around £250,000 in the last three years to improve our performance in this area. We are lucky enough to work in some of the most beautiful parts of the world and it is our responsibility to ensure we do our part to keep them that way.
“I’m delighted by the improvements we have made and I would like to thank each and every one of the dedicated ambassadors and team members whose commitment to this cause has resulted in us receiving this nomination.”
Identifying five main areas to tackle, Webhelp is dedicated to reducing its consumption of energy and water, reducing waste, decreasing its carbon footprint and ensuring employees are engaged with and aware of the aims of the campaign.
And the business has very positive results to show:
Energy Management (kWh)
– Electricity – 24% reduction in consumption since 2012. (4861 Tn CO2)
– 179 kWh v 150kWh per employee
– Gas – 26% reduction in consumption since 2013. (570 Tn CO2)
– 70kWh V 66kWh per employee
Water Management (Litres M3)
– 21% reduction in usage since 2014 (6.71 m3 Vs 5.31m3 per employee)
Waste Management (Tonnes)
– 0% waste to landfill.
– Internal recycling rate of 56% (this is further sorted off site)
– 220 tonnes recycled.
Travel Emissions (CO2 Tonnes)
– 57% reduction is emissions from business travel
– 13.4 kWh Vs 4.9 kWh per employee
Gillian Bruce, chair of the VIBES Awards, said: “It’s been a fantastic start to the 17th annual awards with a record number of entries keeping our judges busy. VIBES is dedicated to recognising companies which have taken significant steps to reducing their environmental impact so it’s extremely rewarding to see such a wide range of businesses sharing their great work with us.
“The variety of entries really highlights the different steps businesses are taking and how even the smallest of changes can positively impact the environment and indeed the business. Those shortlisted each impressed the judges with their creative ideas, passion and commitment to the environment and business issues and we are very much looking forward to celebrating their efforts at the ceremony later this year.”
The winners will be announced at a gala ceremony on November 8 at the Radisson Blu in Glasgow.
Heather Astbury, head of PR at Webhelp, on +44(0)7825 593242 email@example.com
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