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Webhelp select start-ups to showcase at VIVA Technology Paris 2016

PARIS, June 20, 2016 – Webhelp, Europe’s third largest customer experience and BPO (Business Process Outsourcing) company, has offered 50 start-ups involved in digital transformation the opportunity to showcase their ideas to some of the world’s leading companies and venture capitalists at the inaugural Viva Technology summit in Paris later this month.

Webhelp was one of a number of global brands, such as Orange and BNP Paribas, to agree to host co-working and demonstration laboratories with young businesses identified as the ones to watch in digital transformation. Webhelp is hosting the Customer Experience Lab and set six challenges which innovative start-ups were invited to submit their solutions to.

Olivier Duha, Webhelp co-founder and president, said: “At Webhelp we are constantly seeking the best people and the most innovative ideas to ensure we can continue to offer our clients the solutions to the customer experience challenges of tomorrow. We are delighted to host the Customer Experience Lab at VivaTech and I can’t wait to experience the atmosphere of collaboration and innovation that I’m sure will be the result of us bringing together these exciting new start-ups with some of the world’s leading companies.”

The six challenges set by Webhelp were:

• Social selling – How to generate sales through social media?

• Seamless omni-channel customer experiences – How to support seamless customer experiences?

• Augmented and virtual realities in customer experience – How to enrich customer experience and create value?

• Uberisation – Is customer service next? – How to help traditional models to reduce costs and improve experiences?

• March of bots – Is this the future of customer service?

• Big data + customer experience – Big customer experience?

The outsourcer has now selected 50 innovative comapnies, from USA, Canada, France, Spain, Netherlands, Iceland, Denmark and the UK, to join Webhelp in the Customer Experience Lab at VivaTech. As well as the unrivalled networking opportunity this offers, the start-ups will also receive the following:

• The opportunity to work with Webhelp’s global R&D team in our development lab to work on and test their product

• An invitation to an exclusive event with Webhelp’s founders, Olivier Duha and Frederic Jousset, and representatives of our major investors KKR who will discuss their startup experiences and offer advice

• The opportunity to make joint proposals with Webhelp for their product to select clients from Webhelp’s 300 strong client base

The list of companies selected to join Webhelp at the Customer Experience Lab at VivaTech 2016 is:

Startup

Country

Website address

craft.ai

France

 www.craft.ai

Crank Wheel

Iceland

www.crankwheel.com

Vooter

France

www.vooter.co/fr

Hootsuite

Canada

www.hootsuite.com

Destygo

France

 www.destygo.com

Fluo

France

 www.fluo.com

Gwapit

France

 www.gwapit.com

hutoma

UK

 www.hutoma.com

Insiteo

France

 www.insiteo.com

Falcon.io

Denmark

www.falcon.io

Parcelly

UK

www.parcelly.com

Legal Robot

USA

 www.legalrobot.com

Manzalab

France

www.manzalab.com

recast.ai

France

 www.recast.ai

Serious Factory

France

www.seriousfactory.com 

Zelros

France

www.zelros.com

AB Tasty

USA

www.fr.abtasty.com

Augment

France

 www.augment.com

Azendoo

France

 www.azendoo.com

IAdvize

France

 www.iadvize.com

Julie Desk

France

 www.juliedesk.com

GuestViews

France

www.guestviews.co

Reputation VIP

France

 www.reputationvip.com

Synthesio

USA

 www.synthesio.com

TinyClues

France

www.tinyclues.com

Aircall

France – US

https://aircall.io/fr/

Awabot

France

http://www.awabot.com/

Civiliz

France

www.business.civiliz.fr

CX Company

Netherlands

https://www.cxcompany.com/en

DIAL ONCE

France

https://www.dial-once.com/fr/

DIMELO

France

http://www.dimelo.com/fr

Do you dream up

France

 www.doyoudreamup.com

howtank

France

https://www.howtank.com/

MIITUU

UK

http://miituu.com/

Notify

France

http://notify.ag/fr/

Salesupply

France

http://www.salesupply.fr/

Path

Spain

www.path.travel

SightCall

USA

http://sightcall.com/

SlimPay

France

https://www.slimpay.com/fr

Synomia

France

www.synomia.fr

VideoDesk

USA

 www.videodesk.com

Visiotalent

France

 www.visiotalent.com

Vokaturi

Netherlands

http://vokaturi.com/

Limonetik

France

 www.limonetik.com/en

Diduenjoy

France

www.diduenjoy.com

Instaply INC

USA

www.instaply.com

Vizolution

UK

http://www.vizolution.co.uk/

Inbenta

 USA

www.inbenta.com

Smart tribune

 France

www.smart-tribune.com

Zendesk

USA

www.zendesk.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Press information: For more information please contact Heather Astbury, head of PR at Webhelp, on +44(0)7825 593242 heather.astbury@uk.webhelp.com


Webhelp
Article by: Webhelp

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