Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Three silver awards for Webhelp at a night with the stars in London

News
28th November 2019

The European Contact Centre and Customer Service Awards were held last night at Evolution London in Battersea Park. The event was a glittering affair with over 130 tables filled to the brim with the brightest and best in the industry.

The stars were out in force too, with distinguished broadcaster Fiona Bruce hosting the evening for the fourth year running. Plus a guest appearance from Frank Bruno MBE, a British former world heavyweight boxing champion, who had the crowd on their feet in applause!

Webhelp were delighted to take home three silver awards, the first of which was “Best Innovation in Customer Service” in partnership with Shop Direct and Gobeyond Partners, part of the Webhelp Group. The second was for “Best Large Outsourcing Partnership” with Sky and last but not least was an award for “Outsourced Contact Centre of the Year”, again in recognition of the outstanding work delivered with Sky from Webhelp’s customer experience centre in Larbert.

Craig Gibson, Chief Commercial Officer for Webhelp UK, SA and India, attended the awards and commented:

“The European Contact Centre and Customer Service Awards are one of the largest and most prestigious awards programmes in the sector and we are delighted to be recognised for excellence in so many categories. I would like to thank all of our people for their hard work this year, especially our Shop Direct team and Sky team in Larbert.”


Webhelp
Article by: Webhelp

News & Insights

Solution Designer
Service Provider
Technology Enabler
Blog
How emotion can take customer satisfaction to the next level

Author: Helen Murray, Webhelp Chief Customer Solutions Officer As we prepare to release our new Whitepaper on the importance of humanising business and creating positive emotional connections, Helen Murray, Webhelp Chief Customer Solutions Officer, looks at the current research and why keeping your customers ‘Very Satisfied’ is still not good enough! In this digitised consumer world,...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
News
Dave Pattman to host CCA webinar on how AI is changing the CX game

Dave Pattman, Managing Director of CX Services at Gobeyond Partners, part of the Webhelp Group, is to present an exclusive webinar for CCA, the independent professional body for customer service experience. Digital products like driverless cars, chatbots, smart speakers, drones and...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
News
Brandon Aitken joins Impact Sourcing panel at the GBS Investors Conference

Brandon Aitken, CCO Webhelp SA, joined speakers on stage on the 20th November at the GBS Investors Conference, which was held at The Inkosi Albert Luthuli International Convention Centre Complex in Durban, Kwazulu Natal. The GBS Investor Conference is the flagship event of the South African...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Whitepaper
The Hub #11 Generation Z – September 2019

Our 11th edition of The HUB is here! In this edition, we give you insights about the new generation – Gen Z who are not only game changers but also a force to reckon with. And is data collection a friend or foe? Under this question lays the bedrock of our relationship with data collection which...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook