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South Africa – better customer experience

26th September 2014

South Africa has become something of a success story in customer experience circles in recent years. Its buoyant BPO (Business Process Outsourcing) industry now contributes close to 6 billion Rand (ï½£350m) to the economy, and employs more than 200,000 people. The infographic below depicts the advantages South Africa has to offer organisations seeking to maximise their potential. 

White paper: South Africa – Powering performance through emotional engagement

 

South Africa Better Customer Experience

 


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