Choose a country

United KingdomEnglish
South AfricaEnglish

Record breaking awards year for Webhelp

11th December 2019

The votes are done and dusted, the yeas and nays have been counted and the results are in!

The Customer Experience Awards season has now drawn to a close and we are happy to announce some excellent news for the UK, India and South Africa team here at Webhelp.

Across all the regions, our people have been delivering outstanding service for our clients, which has been recognised at an unprecedented level.

It’s been a record breaking year for Webhelp, raising the bar from our 7 team awards in 2018.

In total we have taken home 12 industry awards in 2019 which were:

CCA Excellence Awards

  • Excellence in BPO Collaboration – Sky (Gold)
  • Excellence in BPO Collaboration – Shop Direct (Silver)

 UK Contact Centre Forum           

  • Best Outsourcing Partnership – Sky (Gold)
  • Large Contact Centre – Sky (Bronze)

European Contact Centre and Customer Service Awards

  • Best Innovation in Customer Service – Shop Direct and Gobeyond Partners (Silver)
  • Outsourced Contact Centre of the Year – Sky (Silver)
  • Outsourced Partnership – Sky (Silver)

UK Customer Experience Awards            

  • Large contact centre of the year – Sky (Silver)

BPESA Cape Town BPO Awards

  • Top BPO Operator Award (Winner)
  • Top Technical Innovation Award (Winner)

 All-Africa Employee Engagement Awards

  • Employee Health and Wellbeing (Winner)
  • Best Use of Technology (Winner)

This is all the more remarkable when we consider the size and competitiveness of the BPO industry and the calibre of entries, from teams across the globe.

David Turner, CEO Webhelp UK, India and South Africa, heartily congratulated all our employees, saying:

“These awards recognise everyone at Webhelp, and as such I am incredibly proud of all our people, across the whole business, and the enthusiasm and commitment they bring to work on a daily basis. I look forward to watching this success continue into 2020 and congratulations to everyone on a job well done!”



Article by: admin

News & Insights

Webhelp Payment Services
Solution Designer
Service Provider
Technology Enabler
How COVID-19 will create a revolution in flexible working

As the coronavirus (COVID-19) continues to have an unprecedented impact on business and society across the globe, David Turner, Webhelp Managing Director and CEO for the UK Group, looks at how this unexpected force will drive a revolution in homeworking, and why businesses who struggle to embrace this may be placing themselves at a serious disadvantage. We are living in astonishing times, and...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
A message from the Founders

  ​​​Hello, We are facing an unprecedented situation today, which requires that we take an exemplary citizen's approach to protect the most vulnerable people and to do everything we can to limit the spread of this pandemic. Thank you for your mobilization in recent...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Webhelp wins prestigious Trade and Investment Award in South Africa

Webhelp have taken home the coveted Cap40 Trade and Investment Award, at this year’s annual business award dinner. The Cap40 network is operated by CapAfrica, a non-profit corporation registered in South Africa, whose mission is to support entrepreneurship and business networking between France,...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
#4 OneShot – Culture

Table of Content: A Word : Location A Figure: 32% stock market valuation for companies with a strong customer culture Three Opinions: Culture, what impact does it have on your performance? A piece of information: At Renault, design has become THE cultural priority. A Demo : Cultural...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!


Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Load more

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies: