Choose a country

United KingdomEnglish
South AfricaEnglish

Another Award winning year for Webhelp and Sky

11th October 2019

It was a successful night for global customer experience expert, Webhelp, and leading telecommunications provider Sky, at the UK Customer Experience Awards yesterday.

The fiercely competitive awards, which highlight excellence in the CX industry, were held at London’s Wembley Stadium. In a second award-winning year for the partnership, the team took home Silver for Large Contact Centre of the year.

This award comes hot on the heels of an international rebrand for Webhelp, who revealed a new look and a vision to make business more human, earlier this month.

The Sky team at Webhelp were delighted to be rewarded for delivering outstanding sales performance and service since the launch of the new Sky Mobile product in 2016. Sky’s Head of Sales Operations, Derek Donaldson, added his appreciation and congratulations, by saying:

“We’ve been growing year on year from a standing start to a market leader thanks to the commitment and dedication of the team, delivering outstanding customer satisfaction and being true advocates of our product. This award is further recognition of the continued contribution of the Webhelp team, and we look forward to continued success for our partnership in the future.”

Andy Graham, Head of Account, Webhelp UK, also reinforced the importance of teamwork to the brands, adding:

“We have been working in partnership with Sky for over ten years, strongly aligning ourselves with Sky’s brand and culture. This, together with our renewed focus on people through our rebrand, is helping us deliver some of the best employee retention levels we’ve ever seen. We’re incredibly proud of the continued strength – and success – of Webhelp’s partnership with Sky, which has once again been recognised through winning this prestigious industry awards,”

This new accolade comes after the Falkirk based Sky Development Bay team, won the UK Team of the Year Award at Webhelp’s Star Awards last month.

For further information, please contact:

Tim Hammersley- Quiller- 07809 136 880

Scott Jacobson- Quiller- 07776 383 312

About Webhelp:

Webhelp is committed to making business more human.

It’s through this commitment that Webhelp enriches customer experience, and designs business solutions that create long-lasting value for the world’s most exciting companies.

Webhelp is a partner across a range of services including customer experience solutions, social media moderation through to payment services.

Hundreds of brands across the world trust Webhelp because of their people, the culture they work in, and the ideas and technology they put to work.

Webhelp is the European leader in their industry, with a revenue of €1,4B in 2018, delivered by 50,000 employees from more than 140 locations in 36 countries, and aims for a global leadership position.

Webhelp is currently owned by its management and KKR, a leading global investment firm, as of March 2016.

Webhelp is currently in the final stages of a transaction with GBL as new investment partner, stepping in for KKR, and expects to announce the closing of the deal before the end of the year, after obtaining the regulatory authorizations required.

More information can be found at

Article by: Webhelp

News & Insights

Webhelp Payment Services
Solution Designer
Service Provider
Technology Enabler
Spotlight on the work of Operation Hunger, Webhelp charity partner for 2020

Webhelp is delighted to be working with Operation Hunger as their new charity partner in South Africa for 2020. Dr Selma Browde and Dr Nthato Motlana started the charity in 1978, and together with a group of caring individuals and organisations, they began to combat the anguish and toll malnutrition had inflicted on the South African people and its economy. Over the past 40 years, the...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
The Summer of B2B Marketplaces

Following our last two studies “2017 - The spring of B2B Marketplaces” and “2018 - B2B marketplaces are blossoming”, we once again joined forces with the strategy consulting firm Roland Berger and with Mirakl to take stock of this new year of development for B2B marketplaces. This new...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Webhelp wins prestigious Trade and Investment Award in South Africa

Webhelp have taken home the coveted Cap40 Trade and Investment Award, at this year’s annual business award dinner. The Cap40 network is operated by CapAfrica, a non-profit corporation registered in South Africa, whose mission is to support entrepreneurship and business networking between France,...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Webhelp partners with Operation Hunger to fight against malnutrition

Webhelp is delighted to announce Operation Hunger as their new charity partner in South Africa for 2020. Operation Hunger has a 40 year history of taking positive action to fight against malnutrition in South African homes, schools and communities by using sustainable and proven methods that...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!


Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Load more

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies: