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Another Award winning year for Webhelp and Sky

11th October 2019

It was a successful night for global customer experience expert, Webhelp, and leading telecommunications provider Sky, at the UK Customer Experience Awards yesterday.

The fiercely competitive awards, which highlight excellence in the CX industry, were held at London’s Wembley Stadium. In a second award-winning year for the partnership, the team took home Silver for Large Contact Centre of the year.

This award comes hot on the heels of an international rebrand for Webhelp, who revealed a new look and a vision to make business more human, earlier this month.

The Sky team at Webhelp were delighted to be rewarded for delivering outstanding sales performance and service since the launch of the new Sky Mobile product in 2016. Sky’s Head of Sales Operations, Derek Donaldson, added his appreciation and congratulations, by saying:

“We’ve been growing year on year from a standing start to a market leader thanks to the commitment and dedication of the team, delivering outstanding customer satisfaction and being true advocates of our product. This award is further recognition of the continued contribution of the Webhelp team, and we look forward to continued success for our partnership in the future.”

Andy Graham, Head of Account, Webhelp UK, also reinforced the importance of teamwork to the brands, adding:

“We have been working in partnership with Sky for over ten years, strongly aligning ourselves with Sky’s brand and culture. This, together with our renewed focus on people through our rebrand, is helping us deliver some of the best employee retention levels we’ve ever seen. We’re incredibly proud of the continued strength – and success – of Webhelp’s partnership with Sky, which has once again been recognised through winning this prestigious industry awards,”

This new accolade comes after the Falkirk based Sky Development Bay team, won the UK Team of the Year Award at Webhelp’s Star Awards last month.

For further information, please contact:

Tim Hammersley- Quiller- 07809 136 880

Scott Jacobson- Quiller- 07776 383 312

About Webhelp:

Webhelp is committed to making business more human.

It’s through this commitment that Webhelp enriches customer experience, and designs business solutions that create long-lasting value for the world’s most exciting companies.

Webhelp is a partner across a range of services including customer experience solutions, social media moderation through to payment services.

Hundreds of brands across the world trust Webhelp because of their people, the culture they work in, and the ideas and technology they put to work.

Webhelp is the European leader in their industry, with a revenue of €1,4B in 2018, delivered by 50,000 employees from more than 140 locations in 36 countries, and aims for a global leadership position.

Webhelp is currently owned by its management and KKR, a leading global investment firm, as of March 2016.

Webhelp is currently in the final stages of a transaction with GBL as new investment partner, stepping in for KKR, and expects to announce the closing of the deal before the end of the year, after obtaining the regulatory authorizations required.

More information can be found at

Article by: Webhelp

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