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Webhelp’s market expansion strategies in the contact centre outsourcing market earn it accolades from Frost & Sullivan

Webhelp's keen focus on agile customer experience (CX) solutions has helped it grow across Europe in an intensely competitive market Based on Webhelp’s successful growth strategy across Europe, Frost & Sullivan has recognised the company with the 2018 European Market Leadership Award in contact centre outsourcing. Over the course of several years, Webhelp has diversified its industry...

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Gobeyond merges with OEE consulting creating a customer experience leader

Webhelp, Europe’s BPO industry leader, accelerates differentiation with new consulting investment KKR backed Webhelp today announces the acquisition of OEE Consulting and its merger with gobeyond to create an industry leading customer experience (CX) transformation services business with...

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Webhelp South Africa announced as a finalist at the 2018 National Business Awards

22 October 2018, Johannesburg - The National Business Awards has announced that Webhelp is a finalist in three categories for its 16th  annual National Business Awards. The highly coveted awards aim to recognise companies that demonstrate outstanding performance in areas including sustainability,...

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Webhelp Launches New Derby Site

Webhelp UK, one of the country’s leading customer experience and business process outsourcers (BPO), has proudly launched a new site in Derby. It was officially opened on 8th October 2018, at an event attended by the Deputy Mayor for Derby, Councillor Frank Harwood. The new site has three main...

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Webhelp nominated for Eighteen Awards in Customer Experience and HR

An exciting Awards season lies ahead for leading global Customer Experience (CX) and Business Process Outsourcing (BPO) expert, Webhelp, which has been named as a finalist eighteen times across five different awards programmes. Firstly, Webhelp has been recognised by the UK Customer Experience...

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Dearne Valley Team Receives Recognition Of Excellence At Webhelp’s Annual Star Awards

Two employees from Webhelp’s Dearne Valley site have received awards at the leading global customer experience firm’s annual Star Awards ceremony. Cheryl Hawke, Senior People Advisor, was recognised as Role Model of the Year in a support role, and Neil Morton, Team Manager at Vodafone, as Role Model of the Year in an operational role. The awards, presented at a 1960s themed gala dinner...

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Sheffield Team Receives Recognition Of Excellence At Webhelp’s Annual Star Awards

              Three employees from Webhelp’s Sheffield contact centre have received awards at the leading global customer experience firm’s annual Star Awards ceremony. Customer Advisor, Ahmed Al Ahdal, was recognised as The Rising...

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Dunoon Team Receives Recognition Of Excellence At Webhelp’s Annual Star Awards

                           Two employees from Webhelp’s Dunoon site have received awards at the leading global customer experience firm’s annual Star Awards ceremony. Carole King, Team Leader at Vodafone, was recognised as...

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